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P2P Lead | Finance | Al-Futtaim Retail | Dubai

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Date: 14-Feb-2019

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: 33156 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.


As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.


Come join us to live well, work better, and be the best.

P2P Lead | Finance | Al-Futtaim Retail | Dubai


This role will be based out of our offices at Dubai Festival City and will report to the Finance Head.


The role will develop, lead, and motivate teams of professionals in delivering a seamless, efficient Procure to Pay process.  


The role will review and spearhead initiatives to ensure adherence to established processes, procedures and regulatory requirements, leveraging technology and process standardisation to drive efficiencies across the Group’s Asia business.


The P2P Lead will also need to:

  • Support the existing process design and implementation including future enhancements of Enabling Technology/Business tools (e.g. Vendor Invoice Management system) by collaborating with Enterprise Information Technology (EIT) in Dubai HQ while standardising technology and where feasible, processes across business platforms
  • Be a People Leader who effectively communicates, coordinates and incorporates organisational readiness as part of Regional Business Services (RBS) stabilisation


Additional responsibilities include participating in the annual review and development of service level agreements, assisting in training and development of staff, acting as liaison to the business and supporting all reporting requirements.


Key Activities


Procure-to-Pay (P2P)

Working closely with the Global SSF AP team and Procurement team and a team of Senior and Junior Accountants

Review the end to process of support for P2P for the MENA Division and document and own the end to end process and work toward creating an optimised solution for the following areas


  • Invoice processing foreign trade, local trade and non-trade
  • Vendor master data management and maintenance
  • Month end - Review month end reconciliations, including reconciliation of Accounts Payable sub-ledgers to the general ledger and determine the standard expected by both brand operational teams and Global SSF
  • Determine KPI and compliance against this for AP SSF, Procurement and Ariba
  • Travel and expenses / staff claim
  • Determine Process and ensure recoverability for rebates, debit notes and charge backs
  • Optimise use of AP SSF and Ariba technology
  • Develop a team to manage understand route cause of AP exceptions and bridge the gap between
  • Work alongside P&C and ensure processes are clearly documented, define with appropriate RACI matrix



  • Define/and or consolidate and implement / train in procedures for vendor management, invoices, purchase orders, treasury-related activities, travel expenses and other similar transactions
  • Ensures that related P2P process activities and changes (e.g. in-country invoice scanning) are consistent with the objectives of AFG Retail, and properly operationalised and integrated to ensure a consistent service experience agreed with business
  • Identify gaps and issues (process and technology) that restrict efficiency improvement to support business requirements across all brands/regions
  • Ensures that all vendor and business feedback are incorporated and all resources are trained through AFG ways of business



  • Be the focal point for requested local variations (e.g. prompt payments for certain vendors), and seek the approval with Business and P&C Process Lead to approve process changes as required


Knowledge transfer and training

  • Support the conduct of the training needs and content development
  • Conduct training for existing and new staff
  • Conduct job-shadowing and assessment of new employees to ensure that they are proficient in their area of work
  • Periodically review response time of activities conducted by staff to determine if additional training sessions are required
  • Oversee completion of Process Design, effectively train new hires and educate all internal and external customers


Supervision and reporting

  • Perform analysis and reporting (DPO/ aging, etc.)
  • Manage resourcing
  • Ensures the transmission of data from P2P systems to GL is accurate and timely which enables the generation of the REI financial statements
  • Support all on boarding of new employees
  • Raise issues, escalate performance problems, review resolution actions and address business concerns
  • Point of contact for reporting, internal and external audit matters relating to P2P activities
  • Daily, weekly, monthly reporting of select KPIs
  • Develop and track KPI with all support functions at agreed frequency with the business
  • Identify and track the root cause of all service issues and execute service improvements/ remediation (through technology or change management)


Job Context

  • New Policy Introductions and Regional Business Services Operational Changes and alignment with AF policies where appropriate
  • Support the stabilisation of end to end P2P processes (from Vendor Creation to Invoice Payment) in the RBS and retained function, post go-live


Minimum Qualifications and Knowledge:

  • Degree in Business Administration/ Accounting/ Finance (or any other related fields)
  • Knowledge in IFRS / MFRS / other local regulations
  • Audit background is preferred
  • Certified Chartered Accountant is preferred


Minimum Experience:

  • 5-6 years of experience in finance related functions, preferably in a shared services environment
  • Experience in a supervisory/managerial/leadership role
  • Experience working across multiple levels (including executive level) and across function
  • Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook)
  • Demonstrated ability to work effectively in a multi-national, matrix organization
  • Detail-oriented and reliable


Job-Specific Skills:

  • Proficient in English, oral and written
  • Problem solver with a continuous improvement mindset
  • Well-versed in international and local accounting requirements and regulations
  • Prior experience in project-management
  • Supervisory/ leadership experience
  • Collaborative and resourceful to drive operational efficiency


Behavioural Competencies:

  • People-management skills
  • Ability to work independently and with a team
  • Able to adapt to a fast changing environment
  • Good analytical and communication skills
  • Ability to multi-task





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