Operations Associate | Retail | M&S | UAE

Job Requisition ID: 175673 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

• The Operations Associate is crucial to the functioning of the store. Responsible for supporting cash office management, stock management, and store maintenance, the role ensures optimal operations. Communication flow and adherence to company standards are key focuses, aiming to enhance store performance. The role requires engagement with various operational tasks to support the store’s success.

Cash Office Management

• Record cash collections, manage petty cash, and keep track of invoices.
• Ensure all cash-related tasks are accurate and follow company policies.

Communication & Reporting

• Assist in the flow of information between teams.
• Generate reports using SAP, BI, and Tableau to track store performance.

Store Operations

• Support back-office operations to ensure store runs smoothly.
• Assist with stock management on the sales floor, ensuring products are well-stocked and displayed.

Store Maintenance & Procurement

• Maintain a clean and organized store environment.
• Assist in ordering supplies and managing store resources.

Stock Management

• Conduct inventory counts and ensure stock records are accurate.
• Receive new shipments and organize stock effectively.

• Strong organizational skills and attention to detail.
• Effective verbal and written communication skills.
• Basic proficiency in SAP, BI, and Tableau applications.
• Ability to follow and enforce safety protocols and store policies.

• Experience in retail operations or administrative roles, preferably in a dynamic environment.
• Proven strong organizational skills and attention to detail.
• Effective communication skills for teamwork and collaboration.
• Basic knowledge of SAP, BI, and Tableau software.
• Ability to adhere to safety protocols and store policies.

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…