Online Merchandiser | Retail | Toys R Us

Job Requisition ID: 178701 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

• The Online Merchandiser is crucial in driving digital trade revenue through effective merchandising and trading across 3rd Party platforms. The role involves driving online sales, developing strategic partnerships, and ensuring that the brand and product portfolio are effectively merchandised, marketed, and sold through digital platforms while maintaining Toys R Us standards. This position is based in the MENA region, requiring collaboration with cross-functional teams to enhance customer experience and drive business goals.

Merchandising

• Manage Brand & Product merchandising & listing for Digital Platforms.
• Develop and execute platform specific curations to drive optimal customer experience.

Sales and Revenue Growth

• Monitor and analyze new products inwards, existing stock availability, and compare to product listing and sales performance.
• Identify opportunities for growth and improvement to drive revenue.

Product Listing and Optimization

• Ensure that products are optimally merchandised, accurately listed, described, and optimized on Digital/e-commerce platforms.
• Collaborate with marketing and product teams to create compelling product listings and promotions.

Promotional Planning and Execution

• Plan and execute promotional activities, campaigns, and events to boost online sales and visibility.
• Coordinate with e-commerce platforms to secure featured placements and promotional opportunities.

Data Analysis and Reporting

• Analyze sales data, customer behavior, and market trends to inform account strategies and decisions.
• Prepare and present regular reports on account performance, sales trends, and KPIs to senior management.

Inventory and Order Management

• Coordinate with store operations, supply chain, and logistics teams to ensure timely and accurate order fulfillment.

Market Research and Competitor Analysis

• Conduct market research to stay updated on industry trends, competitor activities, and customer preferences.
• Utilize insights from research to enhance account strategies and product offerings.

Cross-Functional Collaboration

• Work closely with marketing, product development, and supply chain teams to align e-commerce strategies with overall business goals.
• Provide feedback and insights to internal teams to improve product offerings and customer experience.

• Proven experience in online merchandising and e-commerce trading.
• Strong understanding of e-commerce platforms and online sales strategies.
• Analytical thinking and problem-solving abilities.
• Flexibility and adaptability to changing market conditions and priorities.

• Bachelor’s degree in Business, Marketing, Sales, or a related field.
• Proven experience in online merchandising and e-commerce trading, preferably in the toys or consumer goods industry.
• Proficiency in MS Office Suite and data analysis tools.
• Strong communication and interpersonal skills.

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…