Online Merchandiser | Retail | ACE Hardware | Dubai

Job Requisition ID: 176274 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

• The Online Merchandiser plays a pivotal role in driving sales and optimizing conversions through effective product discovery and navigation. This position requires managing all tradable touchpoints on the website, including taxonomy and visual merchandising, to enhance customer experience. A commercial mindset and strong data analysis skills are essential for identifying improvements in the customer journey. The role demands a good understanding of the product range and collaboration with various teams to maximize sales potentials.

Sales and Financial Targets

• Help achieve the financial target and margin through effective merchandising.
• Conduct monthly promotional planning to optimize stock levels and availability.

Digital Campaign Management

• Execute Merchandising CRM digital campaigns, catalogues, and homepage pushes to increase website traffic and sales.
• Guide the content/graphic team in selecting pushes/categories/products to feature.

Collaboration and Troubleshooting

• Work closely with the Buying team to ensure the full product catalog is available onsite and troubleshoot any issues.
• Conduct competitor mapping for product range and prices to enhance category assortment and pricing strategy.

Site Optimization

• Own and optimize the taxonomy, visual merchandising of all category and designer pages.
• Enhance cross sell/upsell opportunities through strategic product recommendations.

• Strong analytical skills for interpreting sales data.
• Excellent communication and collaboration skills.
• Proficiency in ecommerce platforms and merchandising tools.
• Ability to develop and execute digital merchandising strategies.

• Graduate degree in a relevant field.
• 3 to 5 years of ecommerce merchandising experience.
• Proficiency in ecommerce site merchandising, data analysis, and IT skills.
• Strong understanding of ACE Hardware's product range and ecommerce strategy.

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…