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Nurse Supervisor I Healthcare I Dubai- UAE

Date: 29-Apr-2021

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.


As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.


Come join us to live well, work better, and be the best.

Job Purpose: 

The purpose of this role is to manage for the clinical setting and ensure to provide professional, clinical and managerial leadership to all nursing staff within the assigned cluster


Job Description: 

Accomplishes nursing human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.

Meets nursing operational standards by contributing to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards/KPI’s; resolving problems; identifying system improvements.

Meets nursing financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions.

Identifies patient service requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand service requirements.

Maintains nursing guidelines by writing and updating policies and procedures.

Assures quality of care by developing and interpreting hospital and nursing division's philosophies and standards of care; enforcing adherence to state board of nursing and state nurse practice act requirements and to other governing agency regulations; measuring health outcomes against standards; making or recommending adjustments.


Completes patient care requirements by scheduling and assigning nursing and staff; following up on work results.

Establishes a compassionate environment by providing emotional, psychological, and spiritual support to the nursing department staff, patients, and families.

Promotes patient's independence by establishing patient care goals; teaching and counseling patient, friends, and family and reinforcing their understanding of disease, medications, and self-care skills.

Provides information to patients and health care team by answering questions and requests.

Resolves patient needs by utilizing multidisciplinary team strategies.

Maintains safe and clean working environment by designing and implementing procedures, rules, and regulations; within all facilities assigned.

Protects patients and employees by developing and interpreting infection-control policies and protocols; enforcing medication administration, storage procedures, and controlled substance regulations.

Maintains patient confidence and protects operations by monitoring confidential information processing.

Maintains documentation standards of patient care services by auditing patient and department records within assigned cluster.

Ensures operation of medical and administrative equipment by verifying emergency equipment availability; completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

Maintains nursing supplies inventory by studying usage reports; identifying trends; anticipating needed supplies; approving requisitions and cost allocations.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods.

Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Supervise clinical nursing procedures, monitoring and evaluating clinical activity.

Maintain accurate and appropriate records according to local guidelines.

Promote evidence-based practice and clinical guidelines to enhance delivery of effective patient care.

Ensure appropriate measures are taken within the clinical setting to maintain safety of personnel, environment and equipment.

Ensure appropriate policies and procedures are implemented within each clinic and support staff to act accordingly should additional action be required.

Act as a leadership figure and highlight any concerns in regards to performance and act accordingly.

Develop teaching and training programs for staff and aid the professional development of the multidisciplinary team.

Provide and maintain the highest possible standards of patient care and adhere to Al-Futtaim Health Values.

Assist in the implementation of company policies and procedures.

Implement and evaluate individual staff plans and competencies.

Assess, plan, implement and evaluate all aspects of the nursing care platforms, and highlight areas for improvement.

Assist the team to aid appropriate referrals and treatment plans.

Work in partnership with CNO to manage caseloads and provide a consistent patient service.

Liaise and support other members of the multidisciplinary team and other agencies relating to patient care, maintaining good communication channels.

Be aware of safe guarding policies, both local and national, and implement such policies should it become necessary.

Assess clinical trends, prioritize workflows, including initiation of effective emergency care.


Minimum Qualifications and Knowledge:

  • Master’s or Bachelor’s Degree in Nursing
  • UAE License or Eligibility
  • Fluency in English (speak, read and write).
  • Arabic speaking skills will be an added advantage.
  • Excellent Computer Literacy skills is required.


Minimum Experience:

Minimum 10+ years experience in a similar role.


Job-Specific Skills:

Undertake clinical duties, with relevant training in the below areas:

  • Assessment of patients
  • Evaluation and Monitoring of clinical care
  • Infection Control Management
  • Clinic Management
  • Venepuncture
  • Intravenous cannulation
  • Basic and Advance Life Support
  • Documentation and Management Plan
  • Patient Education
  • Managerial Skills
  • Knowledge in all Clinical Policy and Procedure education
  • Administration and Management of medication


Behavioural Competencies:

  • Excellent presentation and analytical skills
  • Strong leadership and supervisory skills
  • Exceptional written and oral communication skills
  • Good decision making skills
  • Strong operational thinking skills
  • Critical Thinking
  • Conflict Management

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.