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National | Greeter cum Receptionist

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Date: 28-Jun-2019

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: [[37057]] 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.


As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.


Come join us to live well, work better, and be the best.


Arabic speaking. Confident and enthusiastic with dealing with people – Principals, Customers, visitors etc. Ensure that front desk reception is attended at all times. Support the co receptionist, other Admin  Assistants and associates in the office. Answer all telephone calls based on the standard telephone handling procedure. Incharge of the reception area and all meeting room areas.


KEY ACCOUNTABILITIES: Specify the output required from the job. Identify not more than 7 Key Accountabilities & their performance indicators. NB-Focus on outcomes not tasks


Provide excellent customer service. Ensure that front desk reception is always attended and accurate tracking for all visitors are in place.

Dealing with ‘drop in’ customers quickly and efficiently prior to handing over to Customer care centre.

Ensure the incoming and outgoing calls are attended on time and in line with standard telephone handling process. The board to be manned at all times during 08:00 to 17:00. Closely to work with co receptionist.

Manage entry of all guests, visitors’ into the office blocks through close monitoring. Assisting all external and Internal Group staff by guiding them to the right division within Al Futtaim Toyota. Manage all meeting rooms in the AFM building

Monitor stationeries and pantry supplies and ensure HO requirements are met on time. Ensure dispatching of all couriers for inbound and outbound.

Management of the Goshi cars related to AF Toyota HO



Minimum Qualifications and Knowledge: Degree/Diploma in Arts/ Commerce/Business Administration.


Minimum Experience: 2-3 years working experience in the reception /greeter and office administration


Job-Specific Skills: Fluent in written and spoken Arabic/English. Proficient in MS Office and administration skills.


Behavioural Competencies: Strong interpersonal, organizational and advanced telephone skills. Excellent communication, Organizing,

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.


Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.


As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.