Markethall Team Leader | IKEA | Dubai II, UAE

About Al-Futtaim Private Company LLC

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

About Al-Futtaim IKEA

GROWING TOGETHER...

We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.

Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.

About You

You have a passion for selling, reaching your goals and getting the best for IKEA customers. You have the ability to lead business through people by demonstrating high leadership capabilities. You have the ability to make things happen by championing flexibility, speed and simplicity.

What’s more, we believe that you have the following knowledge, capabilities and motivation:

• Live and share the IKEA values every day
• Post Graduate Certification
• 3 – 5 years Retail Supervisory Experience, IKEA experience preferred
• Experience of working in a fast-paced and commercial environment.
• Experience of managing and developing a team, preferably in retail environment.
• Business-minded and result-driven with a customer focus
• Excellent communication skills
• Computer Literate

 
About the Role
You are responsible for optimizing sales, profitability and development of the Markethall business in order to strengthen IKEA’s position as the ‘Top of the Mind’ Home Furnishing Store in the local market. You lead the co-workers, provide support and develop them in order to create a strong and vital daily commercial drive in the Markethall whilst ensuring the presence of the proven IKEA retail system.
 
Key Specific Accountabilities:

• Ensure you have the right number of competent co workers in the right place at the right time and securing that they are fully able and available to serve customers and actively help them to buy.
• Ensure the store is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers.
• Ensure your team has all the correct knowledge about the product range in your department and the IKEA services so that they can share this with IKEA customers to improve their overall shopping experience.
• Take responsibility for your department goals and secure that your action plan ensures the country priorities for your Home Furnishing Business (HFB) are implemented in your store. You follow up and take action accordingly by using proven solutions and good examples.
• Actively sales steer to your department's top selling products, prioritized products and IKEA service products in order to maximise sales and long term profitability.
• Act quickly on commercial opportunities; changing availability of products and customer feedback.
• You develop your team and its individual members and ensure you have a succession in place.

A few more things for you

Interest? Then please join us for a rewarding career journey!

We are here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click, “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Apply now