Graphic Communication Group Leader | IKEA | Festival Plaza

Job Requisition ID: 171344 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the Role

As a Graphic Communication Leader at IKEA, you’ll bring the brand to life visually throughout the store to create an inspiring, clear, and customer-focused shopping experience. You’ll lead the planning and implementation of all in-store graphic communication, aligning with IKEA’s values and commercial goals.

What You Will Do

• Develop and implement range presentation solutions that connect IKEA’s product offer to customers’ everyday lives, enhancing store layout and media use.
• Ensure all graphic communication inside and outside the store reflects IKEA’s brand identity clearly and creates strong visual impact.
• Plan and prioritize graphic materials to support customer self-choice, the mechanical sales system, and commercial priorities.
• Collaborate closely with Customer Relations, Visual Merchandise, Interior Design, Sales, and In-store Logistics teams to deliver a consistent, visitor-focused store experience.
• Analyze customer feedback and market insights to continuously improve store communication and customer satisfaction.
• Lead the development and coaching of the Communication & Interior Design (Com&In) team, fostering knowledge about customer needs, graphic communication tools, and IKEA values.
• Manage ordering and cost-efficient use of materials for graphic communication, ensuring sustainable and quality-focused execution.
• Support store business plans by translating commercial goals into visual communication action plans, tracking KPIs, and adapting strategies as needed.
• Maintain safety and minimize disruption during communication rollouts or store changes, ensuring smooth visitor experiences.
• Stay updated on retail and design trends, integrating best practices and innovation into store communication

What You Will Need

• Experience in graphic design (ideally within retail), with proficiency in Adobe Creative Suite and understanding of pre-press/print production.
• Strong aesthetic sense, visual storytelling skills, and attention to detail.
• Ability to manage and lead projects and/or teams, with strong communication and coaching skills.
• Knowledge of customer behavior, home furnishing trends, and retail environments.
• Passion for the IKEA brand, values, sustainability, and home life.
• Strong organizational, time management, and problem-solving skills.
• Fluent in English, both written and spoken.

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…

About Al-Futtaim IKEA

GROWING TOGETHER...

We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.

Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.