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Facilities Manager | AFE | Dubai, UAE

Date: 19-Apr-2021

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: [[77102]] 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.


As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.


Come join us to live well, work better, and be the best.


Job Title:                                           Facilities Manager (x 2)

Direct Reports:                                Engineers, Supervisors

Department:                                    Al-Futtaim Engineering - Facilities Management

Location:                                           Dubai,UAE



The FM will be responsible for providing, maintaining and developing a multitude of services including security and health & safety. Such services range from property strategy, building, infrastructure and facilities maintenance, space management, communications, administration and contract management for a number of outsourced engineering, maintenance and cleaning service providers.

The FM will have to demonstrate excellent leadership qualities, and be able to handle multiple and often conflicting priorities. The FM also has to develop and maintain standard operating procedures, emergency response plans, preventive and predictive maintenance programmes and all technical documentation.



Soft Service Management:

Management of planned, reactive and incidental works delivery for security, safety, traffic, housekeeping, waste management and pest control. Responsible for implementing soft services plan for DFC properties by directing  team in routine and scheduled jobs; ensuring compliance to set standards and carrying out regular inspection, with the objective of enforcing adherence to safety standards and customer  satisfaction with in allotted budget.

Contract Management:

Responsible for monitoring SLAs and KPIs of the outsourced contractors and track performance levels of the contractor providing soft services against set KPIs and SLAs by routinely assessing performance

Asset Management:

Maintain an up to date record of all assets installed within the properties managed.

Recommends procurement of capital equipment according to the operations need. Ensuring new assets being brought into operations are entered onto pre-planned maintenance program and subject to QA procedures.

Staff Management:

Responsible for ensuring all team members and contractors teams are operating efficiently.

All staff training is in place and meaningful to the operation.       

Service Standards:

Implement expected service standards to the staff and monitor them in terms of personal grooming, hygiene levels, communication skills and the service offered to guest  with the objective of superior client experience and ensuring that they appropriately represent the standards of DFC. Arrange necessary training to maintain / improve standards.   

Emergency and Crisis Management:

Responsible for ensuring that the security staff are trained to recognize and follow procedures related to any crisis and emergency, as well as ensure that the Crisis Management Team are informed within the specified time period in the case of any such event, so as to effectively manage and control the situation.

Energy Management:

Drive improvement in water and electricity saving initiatives.      



Minimum Qualifications and Knowledge:

Bachelor’s degree in relevant field. Additional qualification in Facilities Management beneficial.

Minimum Experience:

Minimum 5 years’ experience in a similar role with a property/ facilities management company.

Behavioural Competencies:

  • Communication
  • Teamwork
  • Professional Knowledge
  • Encourage subordinates
  • Training and coaching
  • Personal Leadership




We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.


Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.


As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.