Cost Clerk | Al-Futtaim Motors | Toyota

Job Requisition ID: 179426 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the Role

Join Al-Futtaim Automotive as a Cost Clerk – Toyota Al Badia and play a key role in supporting our aftersales operations through accurate costing, invoicing, and administration of workshop repairs.

This position is essential to ensuring that all workshop activities are processed accurately and efficiently, supporting revenue generation, operational excellence, and compliance with Toyota and company standards. You will work closely with service and workshop teams to maintain the integrity of repair data, job costing, and invoicing processes.

What You Will Do

• Review, verify, and process completed job cards in a timely and accurate manner
• Ensure productive labor hours, consumables, parts, and repair codes are correctly allocated and invoiced
• Support workshop operations by maintaining accurate costing records and minimizing lost productive hours
• Ensure all job cards comply with distributor and manufacturer operational standards
• Monitor work-in-progress (WIP) and support the timely closure of repairs
• Escalate outstanding or non-costed repairs as required
• Maintain accurate records and support reporting requirements through SAP and other business systems
• Collaborate with service and workshop teams to ensure smooth aftersales operations and customer satisfaction

Required Skills to be Successful

• Strong attention to detail and accuracy
• Good analytical and problem-solving abilities
• Knowledge of automotive workshop processes and job costing principles
• Strong organizational and administrative skills
• Effective communication and teamwork skills
• Proficiency in Microsoft Excel and Word
• SAP knowledge is highly desirable
• Ability to manage priorities and work effectively in a fast-paced environment

About the Team

You will be part of Toyota Aftersales team, working closely with Service Advisors, Workshop teams, and management to ensure all repair orders are accurately processed and completed in line with operational standards. At Al-Futtaim Automotive, we are committed to delivering exceptional customer experiences while providing our employees with opportunities for growth and development.

What Equips You for the Role

• High School, College, or University education
• Automotive qualification or Government/National Trade Certificate in Mechanical Automotive Engineering is preferred
• Minimum 2 years of experience in an automotive administration, reception, or costing role
• Knowledge of automotive repair processes and workshop operations
• Strong computer literacy, including Excel and Word
• Good command of the English language
• Experience working with SAP Dealer Systems is an advantage
• A customer-focused mindset and commitment to operational excellence

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.