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Conversion Rate Optimisation Manager | Retail eCommerce | Dubai

Date: 02-May-2021

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: 89870 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.


As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.


Come join us to live well, work better, and be the best.


About the role:

We are currently seeking an experienced Senior Online Merchandiser & Website Search Specialist to lead the onsite merchandising & trading activities of multiple Al Futtaim Ecom websites as well as optimize the Website Search Engine performance of each one of them thanks to iterative optimizations. She / He will also lead junior merchandisers into day to day merchandising activities.



  • Improve Website Specific KPIs (Merchandising) 
  • Improve Website Search Engine Specific KPIs (Merchandising)    
  • Lead the Merchandising & Trading of the various e-Stores, maximising cross & up selling, product positioning and stock availability      
  • Responsible for daily/weekly management of products going live ensuring 100% accuracy of product content and assets.         
  • Assist the Head of department to deliver the weekly, monthly reporting/analysis highlighting opportunities and risks             
  • Lead the execution the Marketing and Promotional Plan Emails and Homepage content 
  • Building strong relationship with internal teams. Excellent communicator within internal team to support correct timely execution              




Minimum Requirements:

  • 4Y+ in Ecommerce Merchandising


Minimum Experience and Knowledge: 

  • 4+ years’ experience in a relevant Merchandising role preferably within a multi-channel retailer or pure-play.
  • Highly operational, with an understanding of Ecom & retail processes
  • Strong analytical and numerical skills with experience in producing trade reports and analysis
  • Experience in Sales Force Commerce Cloud or equivalent, and ability to learn new technology quickly
  • Clear understanding of trading and how to leverage a website search engine to drive conversions
  • Job-Specific/Technical Skills required to complete the tasks:
  • E-com experience is must (4+ years)
  • Proven track record of growing a new business and making change happen
  • Strong eye for product and for trading
  • Strong understanding of Ecommerce website search engine mechanics & rules (priority, boosting, weightage)
  • A high level of customer focus and the ability to understand customers’ needs
  • Understanding of Ecom mechanics (relation between different KPIs)



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Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.


As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.