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CCC Operator | AFGRE | Dubai, UAE

Date: 26-Aug-2021

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: [[98677]] 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.


As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.


Come join us to live well, work better, and be the best.

Job Title:                        CCC Operator (with programming experience in Python, C++, etc)

Reporting Manager:      Assistant Facilities Manager – Command & Control Centre

Department:                   Al-Futtaim Group Real Estate, Facilities Management

Location:                        DFC, Al Areesh Club First floor



CCC Operations requires 24X7; for monitoring and controlling IBMS and CAFM system



  • Verify Work Request details & create Work Order link to Work Request
  • Receive calls  during business days & hours I.e. 10:00PM – 7:00AM
  • To follow up with MEP / Non MEP Coordinators I.e. FM on site verification delay Work Orders as per appointment / Service Level Agreement
  • Do the verifications of MEP & Non MEP Work Orders onsite verification feedback from the MEP Coordinator / NON MEP coordinators and forward to respective FM.
  • To ensure all Completed Work Orders are closed by relevant parties.
  • To ensure daily reports on Closed Work Request, Closed Work Orders & other reports to generate & report to CCC Manager.
  • To Monitor equipment failure & convert into Work order for contractor and report to the site supervisor, to maximize operation of the system.
  • Checks routinely for correct operation of all equipment in locations that include BMS control systems.
  • Monitor the operation of the HVAC control systems using the BMS to monitor performance.
  • To advise the FM managers on outstanding work against SLAs within the iViva system



Minimum Qualifications and Knowledge:

  • A/c, BMS background studies


Minimum Experience:

  • 3 years’ experience in A/c, BMS installation & Maintenance, Computer knowledge


Job Specific Skills:

  • BMS knowledge, Other CMMS operational knowledge if any


We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.


Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.


As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.