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Assistant Store Manager | Katespade | Mall of Emirates

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Date: 11-Jul-2019

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: 36730 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.


As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.


Come join us to live well, work better, and be the best.

About the position:

As part of Management Team, you will be responsible for ensuring that the store is fulfilling its financial goals as well as providing direction to the store through leadership, motivation and effective communication. You will combine a professional and positive approach with enthusiasm for the Katespade product and the Brand.  You will use your product knowledge and experience to provide an exceptional shopping experience within the Katespade store and be confident in driving sales.

You will report to the Store Manager and will assist with the general day to day running of the Store and act as Duty Manager when required. Your daily responsibilities will include training new staff on the Point of Sale (POS) operation, responsibility for corrective action at the POS, dealing with any customer issues arriving at the POS and provide an excellent customer service experience to anticipate and understand customers’ needs and requirements..

About you:

To be a successful Assistant Store Manager in Katespade, you should have previous senior retail experience, a passion for fashion, be commercially aware of new trends and keep up with regional season trends in the market.

You must be a good team player, have excellent communication and interpersonal skills and good spoken English. You will use your excellent customer service experience to anticipate and understand customers’ needs and requirements. Fluency in Arabic would be highly desirable.

You must be happy working in shifts over a 6 day working week.


We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.


Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.


As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.