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Used Cars Sales Executive | DOMASCO | Doha, Qatar (101836)

Date: 08-Sep-2021

Location: Doha, QA

Company: Al Futtaim Private Company LLC

Job Requisition ID: 101836 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

KEY ACCOUNTABILITIES:

 

Job Purpose

The role is to support the sales objectives of the company through achieving given sales and Gross margin This role is responsible for providing first rate service to current and potential customers of Honda. 

 

Job Description

  • Minimize risk through effective evaluation of used cars for trade-in or purchase 
  • Achieve or exceed the allocated monthly sales targets.(units and Gross margin )
  • Achieve or exceed CSI objectives, thereby ensuring maximum customer satisfaction and repeat sales.
  • Ensure that Company procedures are adhered in terms of handling cash and credit customers.
  • Constantly improve selling techniques & customer handling skills
  • Sell  Insurance
  • Sell Accessories
  • Service packages
  • Maintain awareness of the automotive industry, update knowledge of product range, models, features and benefits
  • Analyze the market situation and identify customer needs
  • Explore opportunities to sell our products and services.
  • Ensure used car prober display (condition, pricing, cleanliness and specs). 
  • Ensure quality of job to avoid errors/rework and take actions on customer concerns (internal/external) to improve operational ease and customer satisfaction.
  • Comply with company guidelines and SOPs and report all incident to the showroom manager
  • Ensure 100% that all enquires and wake-in to be uploaded in FT with zero overdue
  • Ensure 100% necessary documents have been submitted to the relevant department 

 

JOB CONTEXT

The role acts as the focal point to continuously promote the improvement of Customer Service in Honda.  A close liaison is maintained between all departments and all personnel are involved in the process to create a “Quality Service Culture”.    The role aims to ensure that the customer experience is a positive one and the job holder is empowered to make appropriate customer focused decisions where problems have occurred so that we create customers for life.

 

QUALIFICATIONS, EXPERIENCE, & SKILLS:

 

Minimum Qualifications and Knowledge:

  • Strong English communication skills
  • 1-2 years, Automotive experience
  • Proactive, hardworking, motivated approach
  • An understanding of IT systems such as Fastrack would be advantageous.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.