Technician | Al- Futtaim Automotive | DOMASCO

Job Requisition ID: 179980 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview Of The Role:
The Technician is responsible for executing dealership service on customer vehicles with optimum quality, productivity, and technical efficiency. This role is crucial in generating workshop revenue by ensuring vehicles are maintained to company standards with minimal repeat repairs. Success in this role requires a focus on fixing vehicles right the first time, maintaining high productivity and efficiency, and adhering to safety and procedural guidelines. The Technician reports to the Service Supervisor and collaborates closely to address challenges such as diagnosing car issues and handling special tools.

What You Will Do:

• Prompt execution of service repairs requested on the repair order as per schedule provided.
• Report additional job required in car with cost estimate.
• Maintain Check Sheets and Log sheets.
• Upkeep tools and equipment in the individual bay as per company standards.
• Proper handling of special tools.
• Proper housekeeping of the work bay.
• Ensure zero repeat repairs.
• Proper diagnosis and trouble shooting.
• Request assistance through Supervisor if required.
• Conduct final inspection as per the SOP.
• Deliver the desired efficiency and productivity as per targets given.
• Ensure prompt punch in and punch out to get the accurate booking hours.
• Ensure follow-up of standard operating procedures in technician role.
• Ensure fire extinguishers are kept close by for immediate action in case of working with fuel systems.
• Use and maintain appropriate PPEs supplied.
• Participate in workshop meetings.
• Report all incidents to the supervisor.

Required Skills To Be Successful:

• Technical problem-solving skills with a focus on first-time repair accuracy.
• Effective use of special tools and equipment.
• Capability for E-learning and participating in training development plans.
• Ability to use workshop manuals and wiring diagrams.

What Qualifies You For The Role:

• ITI/Diploma in Automobile Engineering.
• 2 to 3 years overall experience as Technician in automotive dealership.
• Technical skills, user skills in tools and equipment, basic PC skills, motor driving experience, and knowledge on automotive parts.
• Complete bronze certification/internal assessment for Technician; silver for Technician-Senior; gold for Technician-Master.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.