Sales Executive | Al-Futtaim Automotive | DOMASCO

Job Requisition ID: 179981 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role
We are currently looking for a driven and customer-focused Car Sales Executive to join our GAC Motor team in Qatar. The role is responsible for supporting the sales objectives of the business by achieving monthly sales targets, delivering an excellent customer experience, and ensuring high standards of customer satisfaction through strong product knowledge, consultative selling, and professional follow-up.

What you will do
•    Achieve or exceed monthly sales targets while following company sales policies and procedures.
•    Deliver a high-quality customer experience by understanding customer needs, presenting suitable GAC models, and supporting customers throughout the sales journey.
•    Ensure strong follow-up with walk-in customers and maintain accurate customer and lead information in C4C or relevant CRM systems.
•    Promote test drives, explain vehicle features and specifications, and support customers with clear product information.
•    Work closely with the Showroom Manager to maximize sales opportunities across finance, insurance, accessories, service packages, tinting, and paint protection.
•    Handle cash and credit customer processes in line with company guidelines and ensure all required documentation is submitted accurately and on time.
•    Resolve customer concerns professionally and take action to improve customer satisfaction, operational ease, and repeat business.
•    Comply with company SOPs, showroom standards, and reporting requirements while maintaining a professional and ethical approach.

Required skills to be successful
•    Strong sales and negotiation skills with the ability to meet and exceed targets.
•    Excellent communication and interpersonal skills with a customer-first mindset.
•    2–3 years of proven experience in automotive sales or retail sales is required.
•    Valid Qatar driving license.

About the team
You will be part of the GAC Motor showroom team in Qatar, working closely with the Showroom Manager and cross-functional teams to deliver a seamless and positive customer journey. The team is focused on creating a quality sales and service culture, where every customer interaction supports the goal of building long-term customer loyalty and creating customers for life.

What equips you for the role
•    Bachelor’s degree in business administration, or a related field is preferred.
•    Track record of achieving or exceeding sales targets and delivering strong customer satisfaction.
•    Experience in customer service or client-facing roles.
•    Self-motivated, target-driven, and passionate about automobiles.
•    Flexible and resilient, with the ability to work in a fast-paced showroom environment, including evenings and weekends when required.
•    Good understanding of automotive products, vehicle features, specifications, and customer buying behaviour.
•    Ability to build long-term customer relationships and manage multiple leads effectively.
•    Good IT and computer skills, with familiarity in CRM or sales tracking systems.
•    Strong problem-solving skills and the ability to manage customer concerns professionally.
•    High level of integrity, professionalism, and attention to detail in sales and documentation processes.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.