Sales Assistant | Retail | Sandro DOFC, Qatar

Job Requisition ID: 180797 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview Of The Role:

The Sales Associate is tasked with driving sales and ensuring a positive shopping experience for customers. This role involves meeting store operational needs as directed by store management, including maintaining store cleanliness and adhering to visual standards. Success in this role is measured by the ability to generate sales, create a welcoming environment, and efficiently manage customer transactions.

What You Will Do:

Customer Service

• Greet customers immediately as they enter the store with a smile and warm non-business-like greeting.
• Provide customers with current relevant information about the products.
• Thank all customers for shopping as they exit the store and invite them to return.

Sales Operations

• Provide efficient and friendly service at the cash wrap.
• Offer gift cards and maintain cleanliness at the cash wrap area.
• Capture customer information in the database.

Store Maintenance

• Create a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Uphold visual presentation standards as directed by store management.

Product Assistance

• Provide quality service in the fitting rooms, following up with customers in a timely manner.
• Attempt to add on to sales by suggesting additional products to customers.

Required Skills To Be Successful:

• Excellent customer service skills.
• Strong verbal communication abilities.
• Proficiency in handling cash transactions and maintaining data accuracy.
• Ability to multi-task and maintain high standards in a fast-paced environment.

What Qualifies You For The Role:

• High School Degree.
• 1-2 years of retail sales experience.
• Good verbal communication skills.
• Ability to perform some heavy lifting and stand for at least 8 hours per shift.

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…