Sales Associate - Marks & Spencer

RESPONSIBILITIES:

1) Customer Service

• Provide high standards of customer service

• Ensure that our customers are comfortable, welcome and courteously served

2) Selling

• Achieve the agreed standards on the sales floor including fitting room, till and service zone at all times

• Maximize sales through effective management of departmental stock and size availability to facilitate layout planning 3) Merchandise Management

• Accurate stock movement’s administration, e.g. delivery check, stock transfer.

• Count merchandise and complete administrative document efficiently and accurately

4) Job Knowledge

• Operate the till (handling of cash and credit cards) with the correct procedures, achieving high level of efficiency and accuracy

• Make use of the product knowledge to suggest products and promote product benefits to customers in order to drive sales

5) Any other ad-hoc duties given by managers

QUALIFICATIONS, EXPERIENCE, SKILLS and OPPORTUNITIES

• On-job training and promising career development opportunities within M&S

• Fashion-savvy, preferably with retail experience

• Possess a pleasant and cheerful disposition

• Able to work on rotating shifts, weekends and public holiday

• Positive attitude with a service – oriented mindset

• Conversant in English

• Candidates with WSQ Retail Qualifications are encouraged to apply