Section Manager | Retail | Zara | Phuket

Job Requisition ID: 175604 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

• The Section Manager is responsible for the effective management of store operations on a daily basis, including leading and motivating the sales team to meet specific targets, ensuring high standards of customer service, and maintaining visual merchandising standards. Success in this role is measured by the achievements in sales targets, customer satisfaction levels, and efficient stock management. The position requires the ability to work collaboratively with both brand principles and international teams to ensure the store operations align with overall brand standards.

General

• Work on floor in the shop and manage day-to-day operations.
• Start learning by working from a sales associate's duties to understand operation before operating the store.
• Possess visual merchandising and display experience.
• Lead and drive the sales team to achieve predetermined sales targets and ensure high customer service standards at all times.
• Solve problems related to sales productivity, inventory control, staffing plans, and manpower control.
• Maintain a high level of customer service; manage all customer issues and complaints.
• Work closely with Brand Principle and International Team to ensure operations meet brand standards.
• Supervise, train, and motivate staff to achieve sales targets.

• Proven evidence of leadership skills.
• Strong analytical skill and problem-solving abilities.
• Effective interpersonal and communication skills.
• Ability to work under pressure and time constraints while maintaining a positive attitude.

• 3 years of experience as a manager in the retail fashion industry is advantageous.
• Proficient in English at a business level.
• Thai nationality, aged between 25-32, with maturity.
• Ability to work flexible hours, including weekends and shift hours.

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…