Job Requisition ID: 162808
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
RESPONSIBILITIES:
- Prepares and sell coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as expresso, café latte, cappuccino and etc.
- Welcome customers by determining their coffee interests and needs, making recommendations and providing exceptional customer service.
- Anticipates customer and store needs by constantly evaluating environment and customer for cues.
- Maintains a clean and organized workplace so that peers can locate resources and product as needed
- Maintains inventories by replenishing coffee bean supply; maintaining supplies, pastries and cookies at coffee bar.
- Decorating and displaying finished products.
- Keeping records relating to deliveries, inventory and production levels.
- Maintains safe and healthy work environment by following organization TSL requirement.
- Keeps equipment operating by following operating instructions and performing preventive maintenance.
- Ensure the hygiene standards and food safety policy is adhere at all time.
- Ensure the freezers, refrigerators or heating equipment is in functioning condition.
- Assist in collection of payment at cashier counter when required.
- Assist in stock management.
- Feedback to Store Manager on customers’ feedback, stock supplies or any area of improvement.
- Clean and sanitize work areas and equipment regularly in accordance to TSL requirement.
- Any other ad-hoc duties given by managers
QUALIFICATIONS, EXPERIENCE, SKILLS and OPPORTUNITIES
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