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Tenant Liaison Manager | Tenant Relations | CFCM | Egypt, Cairo

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Date: 05-Mar-2019

Location: Cairo, EG

Company: Al Futtaim Private Company LLC

Job Requisition ID: 31989 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.


As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.


Come join us to live well, work better, and be the best.


About the job


Job purpose


To assess, enable and provide assurance that all Dubai Festival Centre tenants adhere to the Al-Futtaim Group specified retail standards.  And, in so doing, confirming that a measurable increase in commercial value and performance is evident.


Key responsibilities


  • Manage the adherence of all tenants to industry standards and business compliance requirements as specified and directed by the AFTC
  • Manage internal and external client expectations demonstrating evidence of increased commercial value and performance
  • Identify retail learning and development needs within the CFC, providing innovative solutions that create competitive advantages
  • Maintain systems for collating and reporting on retail development and performance
  • Manage projects to meet key objectives that drive the performance of tenants
  • Maintain a consistent interface with the AFTC Retail Academy


About you


Minimum Qualifications and Knowledge:

Relevant business degree specialising in Retail and Sales


Minimum Experience:

  • Extensive retail and sales experience, preferably with large culturally diverse organisations
  • Management experience,
  • Project management experience
  • Previous responsibility for program facilitation and delivering workshops and training


Job-Specific Skills:

  • Retail and sales best practice
  • Blended learning methodologies
  • Consulting skills,
  • Project Management skills,
  • Analytical skills,
  • Collaborative problem solving,
  • High level of computer literacy


Behavioural Competencies

  • Team player
  • Well organized
  • Customer orientation
  • Interpersonal skills



We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.


Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.


As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.


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