Technician Mechanical | Al- Futtaim Automotive | Nile Trading & Engineering

Job Requisition ID: 175283 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the Role
We are seeking a skilled Mechanical Technician to join our Aftersales team at Auto Point. In this role, you will ensure total customer satisfaction by performing high quality Preventive Maintenance (PM), General Repair (GR), and tire related services. You will play a key part in delivering safe, accurate, and timely repairs that meet both manufacturer and Auto Point standards.

What You Will Do
•    Perform PM & GR mechanical repairs, along with tire fixing, replacement, balancing, and rotation—right the first time.
•    Conduct accurate diagnosis and safe execution of all mechanical and tire related jobs.
•    Use protective equipment to maintain cleanliness of customer vehicles.
•    Complete all Repair Orders (ROs) within standard allocated times to achieve efficiency targets.
•    Maintain minimum vehicle carryovers by completing jobs within committed timelines.
•    Keep the work area clean, orderly, and safe, ensuring proper use and maintenance of tools and equipment.
•    Support revenue growth through proactive tire replacement recommendations, tire services, and mechanical upselling.
•    Achieve productivity and efficiency targets in line with departmental KPIs.

Required Skills to Be Successful
•    A minimum of 5 years’ experience in mechanical repairs and tire services
•    A Diploma in Automotive or Mechanical Engineering (preferred).
•    Strong technical knowledge of PM & GR mechanical repairs.
•    Hands on expertise in tire services including fixing, replacement, balancing, alignment awareness, and rotation.

About the Team
You will be part of the Aftersales team, reporting directly to the Aftersales Supervisor. The team is committed to delivering exceptional service quality and customer satisfaction. Working in a dynamic environment, the team emphasizes accuracy, teamwork, operational excellence, and continuous improvement.

What Equips You for the Role
•    Proven ability to meet and exceed performance indicators such as productivity, efficiency, CSI scores, and sales conversion.
•    A positive, safety focused mindset with the ability to adapt and contribute effectively to aftersales operations.
•    Good time management, prioritization, and organizational skills.
•    Strong communication skills and a collaborative approach within a team environment.
•    Safety conscious, proactive, and hardworking attitude.
•    Willingness to take on additional operational tasks when needed.
•    Ability to operate tire machines, wheel balancers, and mechanical tools safely.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
Additional Internal Information:

• Reports to: Aftersales Supervisor
• Band: B

Note:-

You must have been an Al-Futtaim employee for at least 18 months in order to be considered.
You must inform your HRBP in confidence of your application.
Please note that this vacancy may be advertised externally in the next week so apply without delay.