SAP Administrator | Asset Management | Real Estate

Job Requisition ID: 173693 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

Performs all administrative tasks related to residential projects, including filing, scanning, and archiving various types of documents in accordance with AFGRE procedures, ensuring proper organization, accuracy, and easy retrieval of records at all times.

What you will do:

• Maintain and manage filing and logging of all documentation related to residential units, ensuring records are accurately updated daily.
• Review and process client requests (e.g., leasing, access cards, car tags, work permits, utility letters) and coordinate with relevant departments to ensure timely action.
• Manage and update tenant account logs for residential leased units, ensuring accuracy and completeness.
• Prepare, track, and monitor correspondence and request logs for both owners and tenants, ensuring timely follow-up and resolution.
• Coordinate with shipping/courier companies for all correspondence between AFGRE and residential unit owners, ensuring timely and secure delivery.
• Ensure all document control activities are completed efficiently and within defined timelines, maintaining high standards of accuracy and organization.

Required Skills to be successful:

• Minimum of 3 years of experience in administrative role; as will be responsible for all admin tasks related to residential projects, including filing, scanning, and archiving various types of documents.

• Strong English communication, interpersonal, and collaboration skills, with the ability to manage stakeholders and resolve conflicts effectively.
• Excellent organizational, problem-solving, and time management abilities, with high attention to detail and adaptability in dynamic environments.

What equips you for the role:

• Bachelor’s degree in any discipline.
• Excellent Proficiency in Microsoft Office, Google Workspace is a plus.

About Al-Futtaim Group Real Estate
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. 
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.