Branch Sales Support Executive | Al-Futtaim Motors | Toyota

Job Requisition ID: 174522 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

The Branch Sales Support Executive plays a critical role in supporting branch-level sales operations by ensuring accurate documentation, effective stock management, and timely vehicle arrangements. This role directly supports the branch in achieving daily and monthly sales objectives while delivering a seamless and positive customer experience. The position is location-specific and supports end-to-end sales coordination activities across assigned branches within the UAE.

What you will do:

• Prepare, verify, and manage deal packs for invoicing and vehicle delivery
• Create and process financial documentation for bank deals and coordinate with accounting teams
• Validate customer documentation to ensure compliance prior to delivery
• Coordinate sales operations including demo, display, Goshi, and marketing units
• Ensure availability, correct display, and specification accuracy of showroom vehicles
• Manage aged stock vehicles and support physical stock verification at branch level
• Coordinate vehicle sanitation, inspection, damage repair, and on-time delivery in line with SLAs
• Manage demo units including registration, de-registration, fueling, Salik, and related logistics
• Handle administrative and ad-hoc sales support activities to ensure smooth branch operations

Required skills to be successful:

• Strong coordination and organizational skills
• High attention to detail in documentation and system updates
• Ability to work under pressure in a fast-paced retail environment
• Customer-focused mindset with problem-solving capabilities
• Effective communication and interpersonal skills
• Ability to manage multiple stakeholders and priorities simultaneously

About the team:

You will be part of the Sales Department, working closely with Sales Consultants, Drivers, Finance, and Operations teams at branch level. The team supports Corporate, Dealer, Retail, SME, and TPO sales channels and plays a key role in achieving volume and gross margin targets while ensuring an exceptional customer journey.

What equips you for the role:

• High school graduate or equivalent qualification
• Minimum of 2 years’ experience in a similar sales support or dealership operations role
• Proficiency in SAP for documentation, invoicing, and system updates
• Strong working knowledge of MS Office, particularly MS Excel
• Experience supporting retail automotive or sales operations environments
• Ability to work across UAE branches as required
• Alignment with and commitment to Al-Futtaim Values

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.