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Workshop Supervisor - Truck Division | FAMCO | Abu Dhabi

Date: 22-Feb-2021

Location: Abu Dhabi, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: 72489 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.


As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.


Come join us to live well, work better, and be the best.

Workshop Supervisor – Truck Division | FAMCO | Abu Dhabi

About the Position:

We currently looking to recruit an experienced Workshop Supervisor for Volvo Trucks in Abu Dhabi. Reporting to the National Service Manager, you will be responsible for matching monthly budgets via ensuring optimum utilization of the available workshop labor and resources in the shift to achieve set operational efficiency targets. You will ensure the team carries out Repair works & service activities in accordance to established quality, safety and efficiency guidelines and within set time frames. Successful candidate will also have a sales role to insure that desired targets are met in his / her branch.


Specifically, your key responsibilities are as follows:

  • Achieves monthly budget of labor net sales
  • Prepares the team for the upcoming job and allocates job cards to them to align the jobs to the skills set and efficiency level and maximize throughput in a timely manner
  • Reviews pre-order forms (Parts proforma) to confirm parts requirements are well matched with the issue on hand and guaranteed to fix the problem
  • Ensures quality checks are done on finished jobs by the technicians
  • Monitors warranty jobs to ensure the team follows the set warranty guidelines. This includes reviewing job cards and other documentation to justify warranty claims and facilitate smooth processing
  • Responsible for technician output


About You:

The ideal candidate for this role should possess the following qualifications, knowledge and skills:

Minimum Qualifications and Knowledge:

  • Diploma or equivalent in Mechanical / Automotive or related field
  • Must have experience with premium truck dealer service, preferably Volvo.

Minimum Experience:

  • Minimum 5 years hands on experience in workshop repair and operations in a reputed automotive dealership, out of which 2 years are in a supervisory capacity (Volvo preferred)

Job-Specific Skills:

  • Good communicator in English; Arabic an advantage
  • Sound technical knowledge in vehicle diagnosis and repair
  • Knowledge of technical software
  • Valid UAE Heavy Commercial Vehicle driver’s license will be an advantage
  • Ability to think analytically
  • Planning and organizing



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Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.


As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.