Sales Assistant | Retail | Toys 'R' Us, Mina Zayed

Job Requisition ID: 179584 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

• The Sales Assistant is responsible for generating sales and delivering a positive experience to customers. The role includes operational duties such as maintaining store cleanliness, adhering to visual presentation standards, and providing attentive and personalized customer service throughout the store. Success in this role involves embodying company values, supporting the store management team in operational aspects, and ensuring customers have an excellent shopping experience.

General

• Maintain cleanliness and organization of the store to meet visual presentation standards.
• Create a positive first impression for customers through energetic attitude and adherence to dress code.
• Greet customers warmly and provide a sincere, friendly welcome.
• Provide customers with current and relevant product information to assist their purchasing decisions.
• Offer quality service in the fitting rooms and follow up with customers promptly.
• Ensure efficient service at the cash register, offering gift cards, and maintaining cash wrap cleanliness.
• Capture customer information into the database efficiently and correctly.
• Thank customers sincerely as they exit the store and invite them to return.

• Strong communication and interpersonal skills.
• Proficiency with CAD software tools for visual merchandising.
• Ability to maintain a clean and organized work environment.
• Physical stamina to perform job duties, including standing for long periods.

• High School Degree.
• 1-2 years of retail sales experience.
• Proficient in using computer-aided design (CAD) packages such as AutoCAD, Sketchup, Illustrator, or Photoshop.
• Good verbal communication skills.
• Ability to perform some heavy lifting and stand for a minimum of 8 hours.

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…