Key Account Manager

Job Requisition ID: 181177 

About Al-Futtaim

Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Overview of the Role

We are looking for a highly motivated and results-driven Key Account Manager to join our Commercial Vehicles team at FAMCO in Abu Dhabi. Success in this position requires a deep understanding of commercial vehicles, fleet customers, transport operators, and the competitive landscape of the truck industry. The successful candidate will play a critical role in building the customer base, growing market share, and establishing the brand as a leading choice for fleet and transport customers across the United Arab Emirates.

What You Will Do

•    Identify, develop, and win new business opportunities within the truck sector.
•    Build strong relationships with fleet operators, logistics companies, transportation businesses, contractors, and key commercial customers.
•    Achieve monthly, quarterly, and annual sales targets.
•    Develop and maintain a healthy sales pipeline through active prospecting and customer engagement.
•    Conduct regular customer visits to understand business requirements and identify sales opportunities.
•    Present vehicle solutions, coordinate demonstrations, and support customer test drives.
•    Manage the full sales cycle from prospecting and lead generation through quotation, negotiation, order placement, delivery, and payment collection.
•    Protect profitability while delivering competitive commercial solutions.
•    Maintain accurate customer records, sales forecasts, and pipeline updates within the Customer Relationship Management system.
•    Support collections activities and follow up on outstanding payments when required.
•    Gather market intelligence and competitor information to support business growth strategies.

Required Skills to Be Successful

•    Bachelor's degree or equivalent professional experience.
•    Proven experience selling trucks in the United Arab Emirates.
•    Experience managing fleet customers, transport companies, logistics operators, and contractors.
•    Strong knowledge of trucks, fleet operations, transport businesses, and the United Arab Emirates truck market.

About The Team

You will join Al-Futtaim Industrial Equipment and Commercial Vehicles, working as part of the Commercial Vehicles Sales team and reporting directly to the Sales Manager – Commercial Vehicles.

What Equips You For The Role

•    Strong truck sales experience within the United Arab Emirates market.
•    Excellent business development and key account management capabilities.
•    Strong understanding of commercial vehicle sales processes and fleet customer requirements.
•    Proven ability to generate new business and achieve sales targets.
•    Strong negotiation, presentation, and relationship-building skills.
•    Commercially focused with the ability to balance customer needs and profitability.
•    Excellent communication and stakeholder management skills.
•    Ability to work independently and manage multiple customer opportunities simultaneously.
•    Experience within a commercial vehicle dealership environment is highly preferred.
•    Demonstrated track record of consistently achieving or exceeding sales targets.
•    Valid United Arab Emirates driving license.

Al-Futtaim Automotive is one of the region's leading mobility businesses, operating across eight countries in the Middle East, Asia and North Africa.

With a portfolio of more than 25 world-leading brands, we deliver one of the region's most comprehensive mobility ecosystems.

Our capabilities span passenger vehicles, commercial vehicles and industrial equipment, backed by integrated logistics, leasing, aftersales and financial services that deliver a seamless customer experience across every stage of the mobility journey.

Our vision is to become a world-class mobility player, creating better experiences for our customers through innovation, digital transformation and a relentless focus on customer experience. We work alongside some of the world's most trusted automotive brands to shape the future of mobility, delivering solutions that meet the evolving needs of individuals, businesses and communities.

Behind everything we do is a team of more than 9,000 colleagues united by ambition, collaboration and a shared commitment to progress. Together, we're shaping the future of mobility, embracing new technologies and creating better experiences for our customers.  At Al-Futtaim Automotive, you'll be empowered to turn ambition into action and help move our customers, our business and your career forward.