🚀 Join the Future of Mobility at Al-Futtaim Automotive

Job Requisition ID: 174502 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Join Our Transformation Journey
Al-Futtaim Automotive is shaping the future of mobility through customer-centric innovation, world-class design, and digitally enabled experiences. As we expand our transformation squads across Product, CX, Design, Data, Innovation, and Program Delivery, we are seeking exceptional talent to join us in building meaningful customer impact and future-ready solutions.

Open Positions
•    Design Director
•    Design Strategist / Service Design Lead
•    Business Designer 
•    Program Manager & Agile Coach – Lab Operations & Business Office
•    Senior Product Manager 
•    Senior Analyst – Data, AI & Analytics
•    Innovation Business Manager
•    Strategic Partnerships & Ventures Manager

You may refer to the responsibilities outlined below for each position.

DESIGN & EXPERIENCE SQUAD
Design Director
Set the creative and strategic direction for customer experience and digital design across the automotive ecosystem. Responsibilities include:
•    Shaping long-term design strategy aligned with customer needs, brand identity, and business goals
•    Overseeing UI/UX, research, and service design teams to deliver best-in-class digital and physical experiences
•    Establishing design principles, frameworks, and standards to ensure consistency and excellence
•    This role suits visionary design leaders with a strong track record in human-centered design

Design Strategist / Service Design Lead
Drive the creation of seamless and impactful customer journeys across digital and physical touchpoints. This role will:
•    Lead discovery, conceptualization, and service blueprinting activities
•    Facilitate workshops and co-creation sessions with stakeholders and customers
•    Translate insights into actionable service concepts, prototypes, and experience improvements
Perfect for candidates with advanced service design capabilities and experience in journey transformation

Business Designer 
Combine business strategy, customer needs, and design thinking to shape new growth opportunities. You will:
•    Develop business cases, value propositions, and commercial models for innovative solutions
•    Collaborate with CX, Product, and Innovation teams to align desirability, feasibility, and viability
•    Analyse trends, customer behaviors, and market insights to identify new business directions
Ideal for strategic thinkers with experience in consulting, innovation, or business design

PROGRAM & DELIVERY SQUAD
Program Manager & Agile Coach – Lab Operations & Business Office
Lead strategic transformation programs that span multiple business units and drive measurable business value. This role will:
•    Facilitate agile ceremonies, introduce best practices, and coach teams on Scrum and agile delivery
•    Manage scope, risks, timelines, and stakeholder expectations across complex programs
•    Support Lab Operations in building operational efficiency, performance tracking, and prioritization
Ideal for experienced program leaders skilled in driving organisational change, stakeholder alignment, and cross-functional delivery.

PRODUCT & CUSTOMER JOURNEY SQUAD
Senior Product Manager 
Lead the roadmap, development, and rollout of key digital products that enhance mobility experiences. You will:
•    Own end-to-end product lifecycle: discovery, delivery, launch, and iteration
•    Work closely with CX, Design, Data, and Technology to deliver customer-first solutions
•    Prioritize product features based on value, feasibility, and customer insights
•    Monitor performance metrics to ensure continuous improvement
Ideal for seasoned PMs with strong analytical, leadership, and strategic skills

DATA, AI & ANALYTICS SQUAD
Senior Analyst – Data, AI & Analytics
Transform data into insights that support strategic and operational decision-making. Responsibilities include:
•    Developing models, dashboards, and predictive insights
•    Partnering with product, CX, and business teams to drive data-backed initiatives
•    Conducting deep-dive analysis on customer behavior, performance trends, and business outcomes
•    Perfect for analytical professionals with strong storytelling, visualization, and technical skills.

INNOVATION & VENTURES SQUAD
Innovation Business Manager
Play a key role in supporting innovation strategy, pilot development, and market exploration. You will:
•    Facilitate experiments, proof-of-concepts, and early-stage testing
•    Coordinate cross-functional teams to bring new ideas to life
•    Support opportunity assessments and long-term innovation planning
Ideal for future-focused professionals who thrive in fast-paced, exploratory environments

Strategic Partnerships & Ventures Manager
Identify and manage partnerships that accelerate growth and strategic advantage. Responsibilities include:
•    Scouting external partnerships, joint ventures, and emerging mobility opportunities
•    Conducting financial and strategic evaluations of potential collaborations
•    Managing ecosystem relationships with startups, technology partners, and industry leaders
Perfect for candidates with backgrounds in strategy, corporate development, or venture ecosystems

Why Join Al-Futtaim Automotive?
At Al-Futtaim, you will:
•    Work within empowered, agile squads driving high-impact initiatives
•    Contribute to customer-first transformation across the mobility sector
•    Collaborate with industry-leading talents across Product, CX, Design, Data, and Innovation
•    Grow your career in one of the region’s most respected, future-focused organisations
•    Thrive in a culture built on collaboration, respect, and excellence

Apply Now
We welcome applicants from both internal and external talent pools.
If you are interested in any of the above opportunities, please submit your application and clearly mention the position you are applying for.

We look forward to meeting talented individuals who are ready to innovate, grow, and create meaningful impact.

About Al-Futtaim Group Real Estate
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. 
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.

About Al-Futtaim Malls 
Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers. 

Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.

Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.

For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/

About Al-Futtaim Engineering & Technologies
Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions. 
 
The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. 
 
The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. 
 
These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.