AF20156 - Sales Representative | EET Electronics-Techserve | Dubai

Department: Techserve
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 16-Dec-2015

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.


At Techserve, we provide complete solutions to all electronics, home appliances, office automation, computing and networking needs. Backed by a team of trained and experienced service technicians and engineers, with fully equipped workshops occupying in excess of 33,000 sq ft, and a well stocked inventory over 40,000 different line items of spares, consumables and accessories, Techserve is conveniently located to cover all the major Emirates in the UAE.

At Techserve, we believe in the philosophy of continual improvement and quality service. We strive to enhance our processes and services, utilising tools such as key performance indicators including TAT, CSI, productivity and CR, month after month to achieve maximum customer satisfaction.


Techserve is a one-stop service centre for National, Panasonic, Technics, Sanyo, Toshiba, Aftron and many other brands. The spectrum of products serviced includes Audio / Video systems, Office automation products, Home and Kitchen Appliances, Computers, Notebook PCs, Professional Audio/Video equipment, and Air Conditioners. 

Backed by a team of trained service engineers, fully equipped workshops spread over 33,000 sq. ft., and a well-stocked inventory of spares, consumables & accessories of over 40,000 different line items, Techserve is conveniently located at all the major Emirates in the UAE

About the Job::

To sell reputed brands Audio/Video Accessories, AC compressors, print papers etc to  MMS, PRs and Dealers.

To achieve and exceed agreed budgeted sales and margin, while managing the development of new and existing customer base within the appointed territory.

Identify latest project and market information  through industry sources and regular customer visits.

Key Accountabilities:

To sell reputed brands Audio/Video Accessories, AC compressors, print papers etc to  MMS, PRs and Dealers.

Improve the skills to sell the above products

To achieve and exceed agreed budgeted sales and margin, while managing the development of new and existing customer base within the appointed territory.

Ensure the outstanding collection of payments

Meet the KPIs as applicable from time to time

About You::

Minimum Qualifications and Knowledge:

Bachelor Degree with similar sales experience.



Other Information:

Minimum Experience:

2 years in similar sales experience. 3 years of additional qualifying experience in a similar role may substitute for the required education. Candidate’s from the same industry preferably from the Audio/Video Accessories sales companies.  

Skills: Sales Skills, Analytical skills, Customer handling capability, Effective Communication, Interpersonal skills, Problem solving.

Behavioural Competencies:

Customer handling capability, Effective Communication, Interpersonal,skills, Problem solving

Note: you will be required to attach the following: 1. Resume/CV
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.