AF19997 - Insurance Administrator - UAE National | Orient

Department: Insurance
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 31-Jan-2016

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

About the business:

Orient Insurance PJSC (Orient), an Al-Futtaim group company, is a UAE based insurance company headquertered in Dubai.   The company is also present in six counties in the Middle East and South East Asia.

Orient has an "A" rating from both Standard and Poor's and A.M. Best. The Company is also accredited with ISO 9001 Quality Management Certification. Orient is founded on a well-structured transparent corporate culture. highly professional standards, clear strategy and employee engagement.

About the job:

The duties and responsibilities for this role are:

  1. Review and carry out thorough risk assessments and assign commensurate risk ratings within the authorized limits to ensure adherence to the company's underwriting guidelines for collection of appropriate premiums. Compute appropriate premiums accurately and allocate reinsurance cessions within the specified criteria to facilitate the data entry process and generation of appropriate policy / documents.
  2. Arrange and monitor timely issuance of policies, cover notes, endorsements, documents, debit/credit notes and other related documentation in order to complete the underwriting process efficiently and ensure client satisfaction.
  3. Supervise, control and evaluate the processing of claims in order to verify the validity and extent of liability and make appropriate recommendations for prompt and fair settlement to ensure client satisfaction.
  4. Maintain effective liaison with clients and prospective customers in order to promote the company's business and also provide a high level of customer service and satisfaction.
  5. Provide assistance, guidance and motivation to subordinate staff for achieving optimum corporate and personal objectives.
  6. Ensure that office discipline is maintained; the office premises are kept neat & tidy and arrange timely procurement of goods and services to meet the operational requirement.
About you:

The ideal candidate should be between 25 to 35 years of age,  holding a university degree or equivalent, with at least 4 years of supervisory experience in an insurance industry with similar job responsibilities.

Note: you will be required to attach the following: 1. Resume/CV
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.