AF25864 - Technical Consultant | Automotive Training Academy

Department: Automotive Training Academy
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 01-Mar-2017
Al-Futtaim

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

Automotive

Al-Futtaim is regarded as a pioneer in the region’s automotive industry. The company imported the first consignment of Toyota vehicles to the UAE and established Al-Futtaim Motors in 1955.

Al-Futtaim represents 44 automotive brands across 16 countries and encompasses every aspect of the business:

  • Passenger and commercial vehicles sales
  • Manufacturing agricultural vehicles
  • Construction equipment sales and service
  • Used car sales
  • Rental and leasing

Al-Futtaim Automotive Training Academy

A first-of-its kind training institution that will provide internationally accredited training in a world class facility that is unique in the UAE automotive industry. The Automotive Academy is an important enabler in Al-Futtaim Automotive Division's objective to be the automotive company of choice through providing value based customer experiences enabled by an empowered and engaged workforce.

About the Job:

To play an active part in a team of dedicated Technical Trainers in successfully providing engaging Training programmes as required by Al-Futtaim Automotive Group, underpinned by the respective Brand standards.

The role will cover training needs analysis with subsequent development and implementation of technical training programmes utilising a blended learning approach, including impact measurement.

Key Accountabilities:

  • Design, develop and deliver engaging automotive technical training based on the 70:20:10 principles to automotive technicians in order to meet the business and brand technical training requirements.
  • Participate in Brand Skills Contest by playing an active part in the design, development and implementation of the assessments leading up to and including the National      Skills Contest Finals.
  • As required, on the job coaching support for associates post-course to ensure successful implementation of knowledge and skills transfer to enhance business performance.
  • Ensure compliance with brand Principals and adherence to all distributor policies related to training.
  • Support new model launch activities and external company training by way of material development with the support of the technical training team.
  • Evaluate effectiveness of training delivered to ensure learning and development objectives of the business and brand are met.
  • Carry out related project work as required to undertake all tasks and responsibilities specified in the standard operating procedures and health, safety and environment regulations.
  • Complete assessment center activity to identify new recruits and current network competence.

 

About You:

To be successful in this opportunity the selected candidate will need to have the following skills, attributes and qualifications: 

  • Automotive industry experience, experience with the Toyota and Lexus brands will be an advantage.
  • Qualification in Mechanical or Automotive Engineering.
  • Problem solving and decision making skills, along with good communication skills.
  • Ability to demonstrate modern vehicle diagnostic, repair methods and proficient to diagnostic master technician level.
  • Possess a recognised training or adult learning qualification.
  • Passionate about delivering high quality training with good presentation and facilitation skills.
Note: you will be required to attach the following: 1. Resume/CV
 
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.