AF25816 - Assistant Vice President - Abu Dhabi Branch | Orient

Department: Insurance
Country: United Arab Emirates
Location: Abu Dhabi | UAE
Closing Date: 13-Mar-2017

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

About the business:

Orient Insurance PJSC an Al-Futtaim group company, is a UAE based insurance company headquartered in Dubai. The company is currently present in seven countries in the Middle East and South East Asia.

Orient has an "A" rating from both Standard and Poor's and A.M. Best. The company is also accredited with ISO 9001 Quality Management Certification.  Orient is founded on a well-structured transparent corporate culture, highly professional standards, clear strategy and employee engagement.


About the job:

For this role, the duties and responsibilities are as follows:  

  1. Manages the underwriting and claims activities in the branch, ensure that all transactions are carried out within the framework of company policies and re-insurance cover in order to generate adequate premium to the company and earn satisfaction of the clients.


  2. Ensure timely issuance of policies, cover notes, endorsements, documents, debit/credit notes and other related documentation in order to compete the underwriting process efficiently.


  3. Manages, control and evaluate the processing of claims in order to verify the validity and extent of liability and make appropriate recommendations for prompt and fair settlement of claims.


  4. Maintain effective liaison with clients and prospective customers in order to promote the company’s business and also provide a high level of customer service satisfaction.


  5. Provides support, guidance and motivation to subordinates for achieving optimum corporate and individual objectives.


  6. Ensure that office discipline is maintained, the office premises are kept neat & tidy and arrange timely procurement of goods and services to meet the operational requirement.


About you:

To apply for this role you should have the following skills, experiences and qualification:

  • Holding a relevant university degree, preferably with a professional qualification in insurance.
  • Having 8 to 10 years of work experience handling similar job responsibilities.
  • Must have a sound technical/underwriting knowledge.
  • Excellent communication and negotiation skills.
  • We prefer candidates having work experience in GCC countries.
Note: you will be required to attach the following: 1. Resume/CV
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.