AF25811 - Systems Engineer | Enterprise IT

Department: Enterprise IT
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 20-Apr-2017

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

Financial Services

Al-Futtaim is a trusted name in the financial services sector with over 30 years experience in the UAE.

Al-Futtaim’s financial services sector operations include 11 companies operate in 5 countries.

Enterprise IT

Al-Futtaim Enterprise IT provides support to the Al-Futtaim Group across all geographies. It manages the IT application and infrastructure across various lines of business including Automotive, Retail, Real Estate and Financial Services. The core components of EIT are Business Application Management, Infrastructure &Operations, Enterprise Architecture, Service Management, Information Security, IT Procurement and IT Governance.

About the Position:

As part of the Enterprise IT Team the System Engineer will be responsible for handling level 3 support and projects in the UNIX landscapes with 400+ server (SUSE, REDHAT & AIX). Ideal candidates should have strong technical, communication and organizational skills, and will be able to learn and adapt quickly in a fast-paced environment.  7 + years’ of work experience & Certification in LINUX & AIX is mandatory.

Responsibilities for the role will include:

• To install, configure and support enterprise mission critical Unix infrastructure and applications.
• Providing level 3 support and speedy resolution for problems within SLA.
• Vendor co-ordination for quick resolution of Severity tickets.
• Provide support for project implementation.
• DR Management
• Create operational procedure documents.
• Automation of repeated activities.
• Perform proactive and reactive maintenance outside of business hours, following the company’s change management and operational procedures.
• Architecting and implementing highly available server and storage solutions across several locations for infrastructure and application services.





About You:

 Skills and Experience:

• Bachelor’s degree in Information Technology, Computer Science or related field. 
• 7 + years of experience in IBM Technologies, Unix Server & Storage Designing, Implementation and Support.
• Working knowledge in SUSE Linux with High Availability, PowerVM, IBM AIX, IBM XIV, IBM V7000, TSM, and Tivoli Monitoring.
• Expert Level Knowledge in at least 3 of the systems and technologies - -SUSE  Linux, IBM AIX, POWERHA Systems Mirror & TSM. 
• Hands on experience SAP infrastructure.
• Must have full lifecycle experience including gathering requirements, designing, testing, implementation and support.
• Must have worked with systems and tools from Enterprise vendors such as HP, IBM, NetApp, Microsoft, & Symantec. 
• LINUX & AIX certification is a must.
• ITIL v3 certification is desirable. 
• Must be able to work occasional weekends and after office hours.
• Should have strong problem-solving, decision making and quick thinking skills.
• Highly motivated and strong team player with excellent communication skills.

Note: you will be required to attach the following: 1. Resume/CV
2. Passport-size photograph
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.