AF25600 - Automotive Aftersales Coordinator | Al Futtaim Automall

Department: Automall
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 10-May-2017
Al-Futtaim

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

Automotive

Al-Futtaim is regarded as a pioneer in the region’s automotive industry. The company imported the first consignment of Toyota vehicles to the UAE and established Al-Futtaim Motors in 1955.

Al-Futtaim represents 44 automotive brands across 16 countries and encompasses every aspect of the business:

  • Passenger and commercial vehicles sales
  • Manufacturing agricultural vehicles
  • Construction equipment sales and service
  • Used car sales
  • Rental and leasing

Al-Futtaim Automall

Al-Futtaim Automall is the Used Car Division of the Al-Futtaim Group and has been developed following extensive customer research, using worldwide best practices with the addition of market-leading customer service. Al Futtaim Automall is the largest and most trusted used vehicle retailer in the region for over a decade.

About the Position:

We are looking for an experienced Aftersales Coordinator to work within our Automall team in Dubai.

As part of the team, you are mainly responsible in coordinating all vehicle deliveries for each day. Ensure that vehicles are sent to the workshop for cleaning and servicing; ensure accessories are fitted as per specifications from the customers and that the vehicle is prepared for delivery with zero errors and omissions.  You will ensure timely and complete documentation pertaining to the registration of vehicles which include insurance, number plates, VCC documents, Invoicing, Sales Letters and Gate Passes, etc., to ensure a smooth sales process. 


You are also expected to coordinate with Drivers to ensure that all demo cars are cleaned, fueled and thoroughly checked and kept ready for test drives for the day.  You will conduct physical and System Inventory Checks on a daily basis to inform Branch Manager and Sales Executives  of available stocks and oversee display of vehicles in the location to ensure these are displayed as per required standards.

About You:

The ideal candidate for this role should have a basic qualification and must have at least 2 years’ technical experience in automotive aftersales function. 

You should also be able to communicate effectively and can work at flexible hours and in shifts. Confident and effective at providing information will be an asset.

Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.

Note: you will be required to attach the following: 1. Resume/CV
 
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.