AF25577 - Assistant Logistics Manager - Future Opportunity | Sports Division | Dubai

Department: Royal Sporting House
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 19-Feb-2017

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.


The foundation of Al-Futtaim’s retail network was established in the early 1990s with the launch of the internationally renowned and popular IKEA, Marks & Spencer, Toys R Us and ACE franchises in the UAE.

Representing some of the world’s most popular international brands, Al-Futtaim’s retail network extends throughout the UAE, GCC and North Africa and has a significant presence in Singapore and Malaysia following the acquisition of The Robinson Group in 2008.

In 2012, Al-Futtaim acquired a shareholding in Royal Sporting House, which is active in distribution, direct retail stores and shop-in-shops. The Singapore-based fashion, sports and lifestyle retail giant has 600 stores and many additional points of sale are spread around the world with over 399 in South East Asia, over 74 in the Middle East and over 126 in the South Pacific region.

  • 837 stores in 18 countries
  • Occupies 5.6 million sq. ft. of retail space
  • 13,000 employees
  • Serves 30 million customers each year
Job Purpose:

You will be primarily responsible for Sports brands within the Fashion and Lifestyle Division. You will oversee the entire supply chain (from origin to store, including store returns) to work within budget and meet business and service level objectives both locally and internationally.  The current portfolio of

You will be required to:

  • Control supply chain costs; reduce in lead time to stores, manage obsolescent stock, increase stock turns/product sell through and ensure maximum on shelf availability;
  • Develop clear logistics best practices and processes, and ensure these are communicated, and implemented across the MENA region in line with local requirements in each country;
  • Build strong relationships with all key stakeholders (e.g., suppliers, Logistics Service Providers, Brand Logistics, Brand Managers, Planning & Merchandising, Finance, and Store Operations Managers) to effectively enable critical decision making that will impact stock availability, freight warehouse and distribution costs and manage delivery lead times.
About the Job:

Manage & Monitor Sports Supply Chain & Ecommerce Costs & Service Levels

  • Management of supply chain cost & service levels to ensure that they stay within budgeted levels for the Fashion & Lifestyle – Sports 
  • Develop and implement immediate corrective action were costs are outside budgeted levels
  • Ensure that the ecommerce/multi-channel supply chain is optimized and within agreed lead time and cost level

Inventory Management

  • Identify gaps in the existing inventory control processes and take corrective action to address these gaps in a timely manner.
  • Assist with the development and enforcement of robust inventory/ stock policies, procedures (SOPs).
  • Optimise inventories across the multiple countries
  • Ensure in-store availability is in within targeted levels
  • Timely identification of slow-mover inventory to Buying Team.  Ensure that clear actions are in place to address these slow movers and physically coordinate the movement of products back to the local vendor,

    as per agreed Terms with Vendors and/or back to outlet mall.

  • Assist with the coordination of store stock takes/inventory reconciliation.  Identify and investigate inventory discrepancies and coordinate daily cycle counts with the warehouse.
  • Ensure physical product movements are accurately documented. 

ERP Logistics & Inventory Management Processes

  • Ensure that the ERP (SAP) is maintained and operating effectively and efficiently from an inventory & logistics point of view
  • Ensure ‘Automated replenishment’ is fully operational and working efficiently in all stores
  • Ensure timely identification implementation of corrective action of damages or stock un-availability

Inbound /Outbound Management & Customs Clearance

  • Manage, maintain and develop relationships with suppliers, government agencies/representatives and vendors (including principals) and their suppliers or third party companies to ensure the on time and smooth movement of product both internationally and locally in accordance with contractual obligations and agreed SLAs
  • Ensure the smooth operation of fashion conformity assessment programmes, certifications and pre-inspection services (eg SASO)
  • Ensure the smooth import & customs clearance of goods across the MENA Region for both merchandise and non-merchandise product
  • Proactively monitor and control inbound shipments to ensure the timely delivery of products to the stores.  Oversee warehouse and logistics operations and ensure all relevant documentation is received and processed accurately.
  • Continuously track and manage 3rd party service providers performance to ensure agreed SLAs are within agreed levels and drive service improvements, increase efficiency and lower costs


  • Build strong relationships with all key stakeholders (e.g., suppliers, Logistics Service Providers, Brand Logistics, Brand Managers, Planning & Merchandising, Finance, and Store Operations Managers) to effectively enable critical decision making
  • Promote a culture of cooperation, collaboration and team work within the brand and with logistic service providers

Business Growth/New Markets

  • Support the logistics & warehouse aspects of market entry and store opening projects within Fashion & Lifestyle – Sports
  • Ensuring compliance to legislation and brand requirements prior to operations starting in each store and country.
  • Manage store openings with required stock levels.

About You:

Job-Specific Skills:

  • Programme and project management skills
  • Some experience in negotiation
  • Understanding of Supply Chain Logistics Operations in multi country environment; GCC experience preferred
  • Change Management,
  • Expertise evaluating contractual terms and developing contracts
  • Advanced analytical skills,
  • Excellent English  communication skills (strong presentation skills) (Arabic a bonus) 
  • Problem solving skills.
  • Proactive and ability to work under pressure

Behavioural Competencies :

  • Self-starter, ability to work independently
  • Ability to influence senior management
  • Strong negotiations skills,
  • Attention to detail
  • Conflict resolution
Note: you will be required to attach the following: 1. Resume/CV
2. Passport-size photograph
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.