AF25449 - National Retail Sales Manager | Automall

Department: Automall
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 26-Jan-2017

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.


Al-Futtaim is regarded as a pioneer in the region’s automotive industry. The company imported the first consignment of Toyota vehicles to the UAE and established Al-Futtaim Motors in 1955.

Al-Futtaim represents 44 automotive brands across 16 countries and encompasses every aspect of the business:

  • Passenger and commercial vehicles sales
  • Manufacturing agricultural vehicles
  • Construction equipment sales and service
  • Used car sales
  • Rental and leasing

Al-Futtaim Automall

Al-Futtaim Automall is the Used Car Division of the Al-Futtaim Group and has been developed following extensive customer research, using worldwide best practices with the addition of market-leading customer service. Al Futtaim Automall is the largest and most trusted used vehicle retailer in the region for over a decade.

About the Position:

As a National Retail Sales Manager you will be expected to formulate, develop and direct Automall retail sales business strategy and activity to achieve budgeted targets in respect of financial and trading performance whilst continually enhancing the organizational culture, value and reputation in the market with all employees, customers, principals and regulatory bodies.

Your key responsibilities will be but not be limited to:

  • To arrive at sales revenue, expense and net profit objectives as per the agreed budget
  • To maximize the return on inventory by keeping optimum stocks without affecting availability to ensure sales volumes are met and customer engagement levels achieved.
  • To plan and implement agreed strategy for HR management and development including search and recruitment, succession planning, motivation, culture and attitudinal development, performance appraisals and quality management issues. To proactively grow Employee Engagement scores through impact planning and appropriate interventions.
  • To support the drive Magic Moments program in Automall retail showrooms in the UAE ensuring a continuous impact planning and action setting strategy exists to deliver agreed engagement score objectives.
  • To monitor, evaluate and execute on trends emerging from statistical records of vital business measurements including market share, market pattern shifts, units sales volumes, customer engagement scores, and productivity ratios to ensure continued progress toward budgeted and forecasted result.



About You:

You will have the minimum of the following to qualify:

Minimum Qualifications and Knowledge: The job holder should be educated to university degree level (bachelor’s or master’s degree). A membership or qualification with a relevant industry body may be provided in substitution.


Preferred Qualifications: The job holder should have a minimum 5 years automotive industry experience in an equivalent and/or senior role. GCC experience would be advantageous.

Note: you will be required to attach the following: 1. Resume/CV
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.