AF25439 - Retail Sales Representative - Market Hall+Showroom+Self Serve | IKEA | Cairo Festival City | Cairo, Egypt

Department: IKEA
Country: Egypt
Location: Cairo I Egypt
Closing Date: 08-Feb-2017
Al-Futtaim

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

Retail

The foundation of Al-Futtaim’s retail network was established in the early 1990s with the launch of the internationally renowned and popular IKEA, Marks & Spencer, Toys R Us and ACE franchises in the UAE.

Representing some of the world’s most popular international brands, Al-Futtaim’s retail network extends throughout the UAE, GCC and North Africa and has a significant presence in Singapore and Malaysia following the acquisition of The Robinson Group in 2008.

In 2012, Al-Futtaim acquired a shareholding in Royal Sporting House, which is active in distribution, direct retail stores and shop-in-shops. The Singapore-based fashion, sports and lifestyle retail giant has 600 stores and many additional points of sale are spread around the world with over 399 in South East Asia, over 74 in the Middle East and over 126 in the South Pacific region.

  • 837 stores in 18 countries
  • Occupies 5.6 million sq. ft. of retail space
  • 13,000 employees
  • Serves 30 million customers each year

IKEA

IKEA is the world's largest home furnishings store, founded in Sweden over 60 years ago. Our operations around the world are constantly increasing with new stores and markets added to the success story.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA "creating a better everyday life for the many" isn't only our vision, it's our way of life!

About The Vacancy:

We are Seeking to hire Retail Sales Representatives to establish rapport and credibility so as to be able to assist customers in purchasing the company’s product range whilst at the same time maintaining the company’s standard in terms of merchandising and stock availability so as to reach sales target as set out by the company. Your Job Responsibilities will be including but not limited to the following:

  • Promote the sales of products by spotting and seizing sales opportunities, offering alternatives solutions to problems and suggesting add on sales in order to achieve the established sales target.
  • Suggest means of sale improvement to his supervisor as well as determining “slow moving” or “non-selling” items and suggesting sales action.
  • Maintain a fully display of products via merchandising methods as laid down by the company.
  • Remain aware of developments in the local market by being attentive, to information given by customers, to advertising and promotions in the media and also by making scheduled market visits so as to be able to maintain the company’s competitive advantage and to properly advise customers.
  • Keep an update on changes in the company’s products range such as new items or changes in existing items as well as informing the Sales Manager of any customer’s problems/comments on the product range or gaps in the range.Conduct a daily detailed inspection of his assigned area so as to review the availability and positioning of price labels, product information tags and other communication media
  • Review daily stock level on all products in his assigned area and recommends orders to the Shopkeeper.
  • Coordinates with Procurement Executive for information pertaining to stocks in his assigned area.Meet the needs of customers by being understanding and sensitive to diverse customers, by initiating and developing effective working relationships with the customer and by establishing trust and confidence with the customers.
  • Determine the customers’ requirements and assist them in their orders
  • Maintain contact and advising customers on news or recently received items of customer’s interest or which have been reserved as well as following up on quotations sent in an effort to convert to actual sales.
  • Provide the highest level of Customer Service
About You:

As a Sales Representative,you will be a bachelors degree holder in a relevant discipline with at least 3-5 years of experience in a similar role. Being customer focused, sales driven and initiative is a must. Fluency in English language is required.

 

 

Note: you will be required to attach the following: 1. Resume/CV
 
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.