AF25362 - Sales Order Processing Assistant | Al Futtaim Electronics | Dubai, U.A.E.

Department: Electronics
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 16-Jan-2017

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

Al-Futtaim Electronics

All Al-Futtaim Electronics companies are supported by Techserve, who design, install and provide a one-stop service centre for audio visual systems, office automation and appliances. Al-Futtaim Electronics has a strong presence in Bahrain and Saudi Arabia where it also has a majority stake in, and management of Best Electronics, a significant player in consumer electronics retailing.

About the Role:

An exciting opportunity is opened for an experienced Sales Order Processing Assistant within Al Futtaim Electronics. You will be responsible for the sales order processing across various brands within Al Futtaim Electronics covering Stores & Home Deliveries. Preparation of credit notes, verifying the contents and billing of the same after approval from the manager. Preparation of sales returns on time. Handling stock transfer from one site to another site to make sure the stocks availability for billing. Circulation of stock reports to sales team on weekly basis. Co-ordinate all activities with finance, warehouse and customers to make sure the deliveries happens on time. Timely update to our customers for their queries. Preparation of shipping notification to get stocks for billing. Co-ordination for getting the documents for clearance. Co-ordinate with clearing agent for shipment clearance. Prepare export documents, exit documents. Prepare documents for claim from customs. Leading role for POD (Proof of Delivery) related works. Circulate the reports relating to POD to SBUs, Management etc. POD Exception Reports.  POD Processing. 

Your role will be covering the whole of U.A.E. and will be based in Dubai. You will report to the Sales Coordinator.

Al Futtaim boasts of a supportive work environment, where all employees support each other in helping achieve & exceed division goals. In turn Al Futtaim is committed to developing employees through its learning and development programmes and internal opportunities.

About You:

To be considered for this exciting role, you need to have a degree / diploma. You should have minimum 4+years relevant sales coordination experience preferably in the consumer electronics / home appliance industry. Ideally have knowledge/experience about middle east market environment. Experience of working in a multinational and multicultural environment is an asset.

Along with previous experience you must have a strong work ethic, competitive drive and entrepreneurial spirit. Excellent presentation, interpersonal, communication skills. An excellent customer service attitude and the ability to interact with customers in a professional manner are required. 

To be a successful in this role, you must be commercially aware and knowledgeable of the industry trends and their impact on managing customer business requirements. Ability to operate in a fast-paced, evolving environment and appropriately prioritize tasks, and keep abreast of the latest technology.

Note: you will be required to attach the following: 1. Resume/CV
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.