AF25231 - Senior Manager IT procurement, Vendor Relations & Administration | Enterprise IT

Department: Enterprise IT
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 29-Dec-2016

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

Financial Services

Al-Futtaim is a trusted name in the financial services sector with over 30 years experience in the UAE.

Al-Futtaim’s financial services sector operations include 11 companies operate in 5 countries.

Enterprise IT

Al-Futtaim Enterprise IT provides support to the Al-Futtaim Group across all geographies. It manages the IT application and infrastructure across various lines of business including Automotive, Retail, Real Estate and Financial Services. The core components of EIT are Business Application Management, Infrastructure &Operations, Enterprise Architecture, Service Management, Information Security, IT Procurement and IT Governance.

About the Position:

As part of our Enterprise IT department this role is accountable for the development of the IT procurement standards and polices across the enterprise.  Ensure the effective provision and adoption of modern and cost effective services, technology and infrastructure to support the expansion, growth and performance of the Al-Futtaim Group and optimise the Group IT spend and procurement standardisation.

This role is also accountable for the IT administration and asset management function which is responsible for controlling and reporting IT cost expenditure and recovery.

• Lead sourcing and negotiations, establish and manage service delivery, continuous improvement roadmap and relationships with IT Service providers in line with sourcing strategy to support IT Service, Infrastructure Management and Technology delivery
• Establish a Group Procurement program that is supported internationally to leverage the Group buying power and optimise the expenditure.
• Lead sourcing and negotiations, procurement and delivery of hardware, software and Implementation Services as per group Procurement policies.
• Manage Group IT assets and contract renewals
• Establish and manage relationships with key vendors. Build industry relationships to stay abreast of latest technology developments, innovation and business direction
• Identifying the opportunities within EIT to reduce Operational Cost in conjunction with the internal stakeholders

Vendor Selection Process & Negotiation
• Ensure that all the vendors are selected through a well-defined Procurement Process like RFP’s and RFQ’s
• The Vendor selection process is clearly communicated to the internal stakeholders and agreed 
• Negotiation is done by shortlisting top 2 or three vendors and ensure the best possible deal is agreed with the vendor
• All the evaluation process to be properly signed off by the stakeholders and kept for any future reference
Procurement Strategy, Policy and Processes 
• Ensure that Procurement Strategy and Policy documents are agreed and published
• All the documents are regularly updated and published at a central repository for quick access
• Ensure no deviation from the Procurement policies through governance and due diligence 
• Ensure that all the contract requires legal review, is shared with legal team and feedback taken
• Drive the implementation of the Procurement strategy integration of international IT teams
Vendor Relations & Contract Compliance
• Identify and classify the vendors as strategical and tactical.
• Establish good relationships through regular meetings and events
• Ensuring no impact to the business operation by maintaining a backup vendor or solution as appropriate.
• Ensure compliance against contracts.  
• Regular meeting with internal stakeholders to measure the performance of the vendors 
• Establish governance structures for partner management.
• Ensure governance structures are established to manage EUS upgrades and security compliance
Leadership & Team Management
• Lead a lean, skilled and fully engaged team; coach, develop and motivate them to achieve set objectives and deliver maximum contribution
• Establish clear objectives, roles and accountabilities of the team.
• Promote and support your talent within EIT

About You:

We require the below as our minimum requirements:

Degree in Computer Science/IT/Finance / Business 

Minimum Experience and Knowledge:  
10-15 years IT Procurement and Vendor Relations experience in a large organization
Managed a budget of Over AED 50 million
Financial and budgeting expertise
Experience of emerging IGT technologies and how they can deliver value
Demonstrable experience of implementing procurement and vendor strategies in optimizing cost and services 

Job-Specific/Technical Skills required to complete the tasks:
Negotiation and Communication Skills
Note: you will be required to attach the following: 1. Resume/CV
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.