AF25140 - Regional Communication & Interior Design Manager | IKEA - Service Office | Dubai

Department: IKEA
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 29-Dec-2016

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.


The foundation of Al-Futtaim’s retail network was established in the early 1990s with the launch of the internationally renowned and popular IKEA, Marks & Spencer, Toys R Us and ACE franchises in the UAE.

Representing some of the world’s most popular international brands, Al-Futtaim’s retail network extends throughout the UAE, GCC and North Africa and has a significant presence in Singapore and Malaysia following the acquisition of The Robinson Group in 2008.

In 2012, Al-Futtaim acquired a shareholding in Royal Sporting House, which is active in distribution, direct retail stores and shop-in-shops. The Singapore-based fashion, sports and lifestyle retail giant has 600 stores and many additional points of sale are spread around the world with over 399 in South East Asia, over 74 in the Middle East and over 126 in the South Pacific region.

  • 837 stores in 18 countries
  • Occupies 5.6 million sq. ft. of retail space
  • 13,000 employees
  • Serves 30 million customers each year


IKEA is the world's largest home furnishings store, founded in Sweden over 60 years ago. Our operations around the world are constantly increasing with new stores and markets added to the success story.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA "creating a better everyday life for the many" isn't only our vision, it's our way of life!

Job Purpose:

You will be accountable to positioning the IKEA store as the “leader in life at home” in all our markets. This by creating strategies and creative directions for the store design, communication (online/In store), visual merchandising, Interior design and campaigns.

You will Protect the IKEA Brand identity and you will create the visual impact throughout the meeting with the customer in all our channels. 
About the Job:

 Description of the Accountability:

  • For the design and direction of development in store design, interior design, visual merchandising and communication platforms. (online/in store)
  • To set the creative direction in campaigns, store designs and store developments.
  • To create long-term home furnishing objectives, regional commercial strategies this with the knowledge of life at home in our region.
  • Alignment between the stores based on the regional strategies with local relevance for their markets.
  • As head for managing multiple design units in different countries and cultures.
  • To lead different team head/managers in the communication & interior design department in the different locations to increase their knowledge in people’s life at home, consumer behavior and in store design, communication, visual merchandising and interior design.
  • Setting the goals for the different functional com & in heads in the stores to reach the goals in the customer experience in all our channels and that they seek for constantly improvements and optimization.
  • For initiating and leading new systems, ideas, ways of working that meet strategic decisions in store design, communication, visual merchandising and interior design.
  • Overview all allocated costs to com & in expenses budgets for the different stores


About You:
  • Experience and understanding of Retail operations
  • Understanding of working with P&L
  • Outstanding skills in understanding store layouts, interior design proposal and communication proposal 
  • Experience of handling teams and people’s development
  • Alignment with IKEA values
  • Strategic and creative thinking/able to set a creative direction for campaigns and set directions for new store designs
  • Dynamic, meets deadlines and make it happen



  • Strong analytical skills
  • Strong interpersonal skills
  • Basic knowledge of financials
  • Ability to transfer knowledge
  • Ability to handle stress and deadlines
  • Esthetic level high
Note: you will be required to attach the following: 1. Resume/CV
2. Passport-size photograph
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.