AF25020 - Assistant Manager - Office Automation Sales | Techserve | Al Futtaim Electronics | Dubai, U.A.E.

Department: Techserve
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 30-Dec-2016

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.


At Techserve, we provide complete solutions to all electronics, home appliances, office automation, computing and networking needs. Backed by a team of trained and experienced service technicians and engineers, with fully equipped workshops occupying in excess of 33,000 sq ft, and a well stocked inventory over 40,000 different line items of spares, consumables and accessories, Techserve is conveniently located to cover all the major Emirates in the UAE.

At Techserve, we believe in the philosophy of continual improvement and quality service. We strive to enhance our processes and services, utilising tools such as key performance indicators including TAT, CSI, productivity and CR, month after month to achieve maximum customer satisfaction.

About the Role:

An exciting opportunity is opened for an experienced office automaion sales professional within Al Futtaim Electronics. You will be responsible for achieving the revenues for Panasonic accessories and Sanyo batteries in line with the budgets. Plan events calendar, promotions, advertisements have to be planned, discussed, implemented. Manage and motivate the outdoor sales staff to ensure proper dealer management, merchandising, payment collections thereby achieving the budgets. The job holder is responsible for achieving the revenues based on the budgets. This has direct relation to the company’s turnover. The pricing structure of the products, retail price management, market intelligence and the product mix has to be given to the sales & materials manager for meticulous planning. Merchandising of Panasonic accessories, Technics DJ products, Philips accessories and Sanyo batteries across all mass merchandisers, power retailers and dealer outlets. Manage the outdoor sales staff across U.A.E. and ensure the proper distribution of accounts, budgets and sales areas. He also has to ensure proper Merchandising of products, plan for road shows, promotions and key account management.

Your role will be based in Dubai. You will report into the Senior Manager - Sales & Marketing.

Al Futtaim boasts of a supportive work environment, where all employees support each other in helping achieve & exceed division goals. In turn Al Futtaim is committed to developing employees through its learning and development programmes and internal opportunities.

About You:

To be considered for this exciting role, you need to have a Bachelor's degree / Diploma. Masters Degree is an asset. You should have minimum 5+years key account management experience in the office automation industry. Ideally have knowledge/experience about middle east market environment. Experience of working in a multinational and multicultural environment is an asset. 

Strong presentation and MS office expertise, team player, aggressive negotiator towards securing desired price points and margins. 

Along with previous experience you must have a strong work ethic, competitive drive and entrepreneurial spirit. Excellent presentation, interpersonal, communication skills. Good business acumen. Above average quantitative aptitude is required. To be a successful in this role, you must be commercially aware and knowledgeable of the industry - Knowledge on office automation success/failure history. Have the ability to thrive in a high-paced environment amidst frequent change. You will have a high level of market awareness.

Note: you will be required to attach the following: 1. Resume/CV
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.