AF24740 - Junior Collections Executive | Hertz

Department: Hertz
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 25-Oct-2016

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.


Al-Futtaim is regarded as a pioneer in the region’s automotive industry. The company imported the first consignment of Toyota vehicles to the UAE and established Al-Futtaim Motors in 1955.

Al-Futtaim represents 44 automotive brands across 16 countries and encompasses every aspect of the business:

  • Passenger and commercial vehicles sales
  • Manufacturing agricultural vehicles
  • Construction equipment sales and service
  • Used car sales
  • Rental and leasing


Hertz is the worldwide market leader in car rental and leasing. It has been in operation since 1918. With over 7,000 locations in more than 150 countries Hertz manages over 700,000 vehicles around the world. The Hertz UAE franchise started in 1993 and has grown into an operation that is the top car rental and leasing company in the UAE. Hertz has the largest purpose built rental facility in the Middle East, the largest airport counter in Dubai and the youngest fleet in the market. The company continues to strengthen its position in the market by consistently introducing innovative and customer focused services, as well as regularly training its staff at all levels.

About the Position:
We are currently looking to recruit an experienced Collections Executive to work from our Dubai based operation. You will be responsible for the control of a specific segment of accounts within the sales ledger, to facilitate a high level of cash-flow and minimize levels of overdue debt.

Your main responsibility will be but not be limited to :

  • To achieve the monthly cash-collection targets set for your specific segment of accounts
  • Ensure that appropriate telephone contact is made at the earliest possible stage on overdue debts, in accordance with the debts due date.
  • Answer queries and enquiries from customers within your and your colleagues segment of accounts
  • Ensure that payments are correctly allocated, to the appropriate account and against the appropriate invoices
  • Prepare reminder letters to accuracy and appropriateness before sending
  • Be aware of duties performed by other team members, to enable adequate cover to be provided at all times of breaks/holiday/absence
  • Prepare collection cash flow forecast on weekly/monthly basis
  • Prepare SOA/copy invoices for debtors as need be.

About You:

You will have a minimum of strong background in independent Credit Management and collection for ongoing services. Minimum 2 year experience in collection or customer service over phone/email.


Preferred Qualifications: Full member of a professional body of Credit Professionals (e.g. ICM)

Note: you will be required to attach the following: 1. Resume/CV
2. Passport-size photograph
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.