AF24631 - Relationship Manager | Al Futtaim Finance

Department: Al Futtaim Finance
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 09-Oct-2016

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.


Al-Futtaim is regarded as a pioneer in the region’s automotive industry. The company imported the first consignment of Toyota vehicles to the UAE and established Al-Futtaim Motors in 1955.

Al-Futtaim represents 44 automotive brands across 16 countries and encompasses every aspect of the business:

  • Passenger and commercial vehicles sales
  • Manufacturing agricultural vehicles
  • Construction equipment sales and service
  • Used car sales
  • Rental and leasing

Al-Futtaim Finance

Al Futtaim Finance (AFF), a Central Bank of UAE regulated entity, is a wholly owned subsidiary company of the Al-Futtaim Group, the leading business conglomerate of UAE. AFF specializes in providing a range of innovative consumer finance products to customers across the UAE.

About the Position:

As a part of the Al-Futtaim Finance team the Relationship Manager will have to support the GM - Operations in managing and maintaining relationship with partner Banks, Brands & and formulate strategies to achieve organisational goals.

The Relationship Manager will have to maintain existing relationship with partner banks, follow up with new banks to Join Al Futtaim panel to fund Automotive customers in Retail, Fleet & SME, review & signing of MOU’s with partner banks and suggest changes if any on existing MOU’s.

You would also be required to meet with the banks' sales team and review processes, TAT and approval rates, conduct training for bank sales staff on PCP or any other campaigns, devise campaigns and promotions jointly with the banks to increase/achieve targeted volumes and generate relevant MIS for review meetings and new strategies.

Your would be required to work with the Automotive Brand Manager & GM - Operations to jointly develop marketing initiatives to enhance further the AG product offering and value proposition, including Subsidy schemes, work with the GM - Operations and design promotions both Above and Below The Line, manage the Account Receivables with the Finance teams and AFG Finance and manage the projects with Banks & Brands for Automation.

About You:

The ideal candidate will be a University graduate who should have at least 10 years of experience in a Retail/Consumer banking environment either in Product/Operations Function or Retail Credit functions of Automotive.

You will also possess in-depth Knowledge of Local Dealerships, Market and Banking Industry specialized in Auto Business in Conventional & Islamic Banking and market knowledge on the Automotive Industry.

You will also possess the ability to strategize business direction in line with regulatory and business compliance of the UAE.

Note: you will be required to attach the following: 1. Resume/CV
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.