AF24630 - Sea Freight Co - Ordinator | Al Futtaim Logistics

Department: Al Futtaim Logistics
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 16-Oct-2016

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.


Al-Futtaim is regarded as a pioneer in the region’s automotive industry. The company imported the first consignment of Toyota vehicles to the UAE and established Al-Futtaim Motors in 1955.

Al-Futtaim represents 44 automotive brands across 16 countries and encompasses every aspect of the business:

  • Passenger and commercial vehicles sales
  • Manufacturing agricultural vehicles
  • Construction equipment sales and service
  • Used car sales
  • Rental and leasing

Al-Futtaim Logistics

Al Futtaim Logistics is the leading regional provider of world class Supply Chain Solutions rated among the top 5 Logistics companies in Middle East spread over 2 million sq. feet of existing warehousing and over 15 million sq. feet of existing open storage (auto/industrial) across the UAE. It also has a fleet strength of more than 500 vehicles, with operations in Gulf countries, Hong Kong and Singapore.

Our eMDedding in the Al Futtaim Group results in us providing wide ranging capabilities extending to:

  • Freight Forwarding and Customs Clearance
  • Warehousing and Contract Logistics
  • Goods Transportation and Distribution
  • People Transportation
About The Position:

We are currently looking to recruit an Sea Freight Coordinator who will effectively handle Sea freight documentation and liaise with all stakeholders to ensure efficient and timely sea freight operation procedures.

Specifically, the main responsibilities are as follows:

  • Efficient handling of customer service while coordinating with internal and external clients.
  • To ensure on time and accuracy in invoicing, costing of all related costs in EDI Cargo wise.
  • Quarterly review of QMS (quality management system) documents as part of on the job training.
  • Update milestone on a daily basis in EDI Cargo wise for each and every job and scanning of all documents such as POD (proof of delivery).
  • Create and update the SLA for the customers being handled and send it to the Team Leader / Air Freight Manager for review.
  • Update the Team Leader of any customer complaints on an immediate basis.
  • To avoid issuance of credit note due to operational errors.
About You:

To apply for this role you should have the following skills, experiences and qualifications:

  • Must have at least 2 years work experience as an Sea Freight Coordinator and must have good knowledge of Air freight operations procedures.
  • Must be efficient in handling client accounts and in coordinating with agent offices worldwide as per client requirements.
  • Must have a professional stance with a positive attitude.
  • Must have excellent communication skills.
  • Must be highly computer literate.
  • Driving License would also be an added advantage.

Note: you will be required to attach the following: 1. Resume/CV
2. Driving License
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.