AF24161 - Denter | Al-Futtaim - Automall

Department: Automall
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 31-Oct-2016

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.


Al-Futtaim is regarded as a pioneer in the region’s automotive industry. The company imported the first consignment of Toyota vehicles to the UAE and established Al-Futtaim Motors in 1955.

Al-Futtaim represents 44 automotive brands across 16 countries and encompasses every aspect of the business:

  • Passenger and commercial vehicles sales
  • Manufacturing agricultural vehicles
  • Construction equipment sales and service
  • Used car sales
  • Rental and leasing

Al-Futtaim Automall

Al-Futtaim Automall is the Used Car Division of the Al-Futtaim Group and has been developed following extensive customer research, using worldwide best practices with the addition of market-leading customer service. Al Futtaim Automall is the largest and most trusted used vehicle retailer in the region for over a decade.

About the Position:

As part of our Automotive team, you will be responsible for ensuring customer satisfaction by performing quality servicing and repairs on all mechanical devices or body elements, so as to return them to the manufacturer's specifications and time standards. You will be responsible for identifying customer's requests, analyses them with his Team Leader /Foreman, and refines the diagnostic process. You will also perform the requested work, in observance of the manufacturer's methods (recommendations and operating procedures).

You will be responsibile for:   

Denting and Body Technician - Re-shaping sheet metal with hammer and dolly. 

-  Application and sanding of putty

-  Basic welding

   Carry out level 1 repair above.

-  Remove and reinstall body parts.

-  Repair damaged panels with washer welder

-  Reshaping through metal shrinking

-  Working with different types of welding ie. spot, Mig, Electric, washer etc.

-  Plasma cutting

-   Windshield replacement - rubber weather strip type and adhesive type.

PRO-Body Technician - Carry out Level 2 repair above.

-  Reshape complex panel surface using washer welder.

-  Repair by panel cutting and joining.

-  Quarter panel cutting and joining

-  Repair by use of Body Aligner Equipment.

Master Body Technician -  Carry our Level 3 repair above.

-  Repair by advanced use of Body Aligner Equipment.

-  Alignment of frame type as well as monologue type body.

-  Replacement of side members

-  Final inspection and quality control

-  Ensure care and maintenance of equipment.

About You:

You should possess Trade related certificate/diploma and should have at least a minimum of 5-7 years of related experience working a dealership workshop and repair section of Japanese/American or European. You should have ability to provide established standards of Customer Service through diagnostic ability and assessment of car repairs/maintenance.

You should also be able to communicate effectively with strong analytical, communication and inter-personal skills with administrative competence. Able to following instructions, procedure, delivering Results and Meeting standard expectations.

Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.

Note: you will be required to attach the following: 1. Resume/CV
2. Passport-size photograph
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.