AF23573 - Senior Sales Manager - SSLV | Al Futtaim Technologies | Dubai, U.A.E.

Department: SSLV (Security System and Low Voltage)
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 12-Jun-2016

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.


Al Futtaim Technologies is one of the leading Systems Integrator in Middle East and Lower Gulf, with offices in UAE, Qatar, KSA and Pakistan. Founded more than 2-decades ago the company has transformed multidimensional from being a basic IT service provider to be an major ICT player servicing the customers in the area of IP Telephony, Data Networking, Contact Center, Business Applications, Infrastructure, professional audio visual, Public Address, IPCCTV, Access Control, IPTV, SMATV and Parking Management solutions. Yet another transformation took place in 2010 when company created 'Energy Management' SBU as a response to the growing need for technologically advanced solutions to effectively manage energy whilst making energy conservation affordable and easy.

Al Futtaim Technologies possesses the breadth of experience, the pool of expertise and the financial backing to assume a leading role (as vendor) in a complex and challenging customer environment. We aim to differentiate ourselves on the basis of accomplishment; best practices an unparalleled level of customer service. Al Futtaim Technologies executes its business strategy by integrating broad knowledge and experience in 'ICT & ELV' consulting, designing the solution mapping with best breed of products, project management and after sales support. This allows Al Futtaim Technologies to consistently deliver efficient, quality driven solutions and services to its customer and ensures it delivers services with optimal efficiency. Acknowledged as the UAE market leader in converged systems integration; the rich experience of multiple systems knowledge and skills we are poised to deliver complete energy efficient solutions to our customers. Al Futtaim Technologies is backed by Al Futtaim Group that has achieved satisfying results with almost every business unit with more than expected growth. The reason for significant growth is 'Customer Focus' a key mantra across all business units. We believe in the dedication towards providing highest of services has yielded in well-known customer referrals and retention.

SSLV (Security System and Low Voltage)

Al-Futtaim Technologies, as both system integrator and business solution provider, boasts a highly skilled and professional workforce with many years of coMDined experience. Our strengths encompass our people, world-class products and services that we offer. These products range from Alcatel-Lucent Voice and Data Solutions to Panasonic Audio-Visual &Broadcasting Solutions, Microsoft Business Solutions to HP Servers and Storage amongst others. Our services include consulting, design and deployment of infrastructure, voice and data solutions, audio-visual solutions and business applications.

About the Role:

With operational offices in both Dubai and Abu Dhabi and a large client base; the successful incumbent must be able to progressively monitor and manage staff together with the continuous successful delivery of SSLV budgetary targets as prescribed by the Divisional Manager. Your responsibilities will be to identify business opportunities by identifying prospects and evaluating their position in the industry; research and analyze sales options. Identify & access all of the risks associated with tendering including cost & timing after award of the projects and services. Conduct value engineering studies and exercises to ensure cost savings to SSLV and provide value added benefits to the client. Oversee the verification and confirmation of BOQ, prelims & other expenses in advance to avoid unwarranted / unaccounted costs. In conjunction with the Divisional Manager actively manage the OPEX for delivery so as to optimize performance and net margin. Submit weekly reports on all sales operations and projects to the management clearly showing escalations where required along with project based cost savings. Delivery schedule to be provided to the commercial team at the beginning of each project. Builds business by identifying and selling prospects; maintaining relationships with clients.

Your role will be based in Dubai. You will report into the Divisional Manager.

Al Futtaim boasts of a supportive work environment, where all employees support each other in helping achieve & exceed division goals. In turn Al Futtaim is committed to developing employees through its learning and development programmes and internal opportunities.

About You:

To be considered for this exciting role, you need to have a Bachelor's degree. PMP certifications are an asset. Certifications in CCTV, ACS, Intrusion Detection (ELV Systems) are an added advantage. You should have minimum 10+ years sales experience in the security systems & low voltage domain, of which at least 3 years are in a management role wherein he / she has successfully and independently managed complete projects. This experience should be within a large system integrator. Experience of working in a multinational and multicultural environment is an asset.

Along with previous experience you must have a strong work ethic, competitive drive and entrepreneurial spirit. Strong interpersonal skills and a desire to solve business problems in collaboration with peers in sales, support, business development, technical servicing, etc. Knowledge of security system regulatory requirements in the U.A.E.

Along with previous experience you must be familiar with the preparation of legal / contractual / commercial documents in english as required for the projects. An excellent customer service attitude and the ability to interact with customers in a professional manner are required. Must always be updated on the various changes in physical security solutions (like CCTV, ACS, PIDS, Intrusion Detection, etc) and all realted integrations that are available with the company and partners or offered by the competitors. Must be a techno-commercial with hands-on technical experience as well has excellent commercial knowledge. Must be very knowledgable in HSE / PPE requirements for any type of construction site or industrial projects. Maintain a strong network of contacts in the ICT industry to ensure that the ‘best fit’ can be identified to handle projects. Excellent presentation and interpersonal skills, time management, project management skills. Excellent knowledge of the construction industry and their processes / procedures including HSE / PPE requirements. Good leadership & teamwork skills with ability to learn new technologies.

To be a successful in this role you must be commercially aware and knowledgeable of the industry and have the ability to thrive in a high-paced environment amidst frequent change. You will have a high level of market awareness, analytical ability, decision making, strategic thinking, teamwork & leadership.

Note: you will be required to attach the following: 1. Resume/CV
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.