AF23469 - Senior Maintenance Assistant | IKEA | Dubai Festival City

Department: IKEA
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 01-Jun-2016
Al-Futtaim

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

Retail

The foundation of Al-Futtaim’s retail network was established in the early 1990s with the launch of the internationally renowned and popular IKEA, Marks & Spencer, Toys R Us and ACE franchises in the UAE.

Representing some of the world’s most popular international brands, Al-Futtaim’s retail network extends throughout the UAE, GCC and North Africa and has a significant presence in Singapore and Malaysia following the acquisition of The Robinson Group in 2008.

In 2012, Al-Futtaim acquired a shareholding in Royal Sporting House, which is active in distribution, direct retail stores and shop-in-shops. The Singapore-based fashion, sports and lifestyle retail giant has 600 stores and many additional points of sale are spread around the world with over 399 in South East Asia, over 74 in the Middle East and over 126 in the South Pacific region.

  • 837 stores in 18 countries
  • Occupies 5.6 million sq. ft. of retail space
  • 13,000 employees
  • Serves 30 million customers each year

IKEA

IKEA is the world's largest home furnishings store, founded in Sweden over 60 years ago. Our operations around the world are constantly increasing with new stores and markets added to the success story.

At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics. Despite being the leading home furnishing retail franchisee across the world, we at IKEA still give you the room to grow! At IKEA "creating a better everyday life for the many" isn't only our vision, it's our way of life!

Job Purpose:

You will Assist in maintaining the IKEA Store and to keep facilities in a safe operating condition, maintaining a preventative maintenance program and resolving immediate operational and/or safety concerns.  Support the operations department ensuring that customers are provided with the highest possible service level (in line with IKEA standards) to achieve the pre-defined yearly sales targets. Conduct all business in accordance with company policies and procedures.

About the Job:

Operational:

  • Be aware of the condition of IKEA property and immediately initiate actions to correct unsafe conditions.
  • Schedule and perform routine preventative maintenance on all appropriate equipment.
  • Assist with the preparation of detailed specification for all premises work carried out by external contractors.
  •  Liaise on a daily basis with all external contractors working on the IKEA store.
  • Help develop and implement the IKEA stores contractor management procedures and ensure all contractors undertaking work on the premises are adequately briefed.
  • Monitor the observance of health & safety routines by the IKEA maintenance department and external contractors.
  • Diagnose and perform routine maintenance and repair involving the following on a daily basis:
    • Electrical & Plumbing
    • FAHU, HVAC, AHU, UPS, FCU, VFD systems
    • Appliances, tavelators, escalators & elevators
    • Stairs, railings
    • Tiles, carpets & vinyl flooring
    • Roofing & gutters
    • Interior/exterior lights
    • Gas fixtures & appliances
    • Shutter doors, windows, glass sliding doors, doors & locks
    • Fire alarm systems
    • BMS systems

 

Financial:

 

  • Gain knowledge of inventory levels of spare parts & consumables and replenish when necessary.
  • Review and monitor daily and monthly KPIs and analyse reports on various measurable factors against benchmarked figures (i.e. manpower productivity, etc). Working with the team to create meaningful actions to achieve agreed goals.
  • Controlling costs through working in a lean, simple, cost-conscious way using good examples and solutions, and encouraging the team and colleagues to discover more effective ways of working.

 

People Management & Development:

 

  • Staff training and development. Ascertain that all of the maintenance team are competently trained on all preventative and reactive maintenance issues within the store.
  • Scheduling for the maintenance department. Create and submit a schedule for the maintenance department based on the coverage needed for peak and non peak sales day. Plan annual leave for the department based on the commercial calendar.

Qualifications:

Job-Specific Skills:

Strategic Planning and Analytical Skills, Effective Communication, Excel competence.  

Behavioural Competencies :

  • Customer Focussed
  • Individual      Accountability
  • Continuous      Improvement
  • Personal Leadership
  • Teamwork
Note: you will be required to attach the following: 1. Resume/CV
 
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.