AF23368 - Retail Sales Representative | Al Futtaim Watches & Jewellery

Department: Watches and Jewellery
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 30-Apr-2016
Al-Futtaim

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

Retail

The foundation of Al-Futtaim’s retail network was established in the early 1990s with the launch of the internationally renowned and popular IKEA, Marks & Spencer, Toys R Us and ACE franchises in the UAE.

Representing some of the world’s most popular international brands, Al-Futtaim’s retail network extends throughout the UAE, GCC and North Africa and has a significant presence in Singapore and Malaysia following the acquisition of The Robinson Group in 2008.

In 2012, Al-Futtaim acquired a shareholding in Royal Sporting House, which is active in distribution, direct retail stores and shop-in-shops. The Singapore-based fashion, sports and lifestyle retail giant has 600 stores and many additional points of sale are spread around the world with over 399 in South East Asia, over 74 in the Middle East and over 126 in the South Pacific region.

  • 837 stores in 18 countries
  • Occupies 5.6 million sq. ft. of retail space
  • 13,000 employees
  • Serves 30 million customers each year

Al-Futtaim Watches and Jewellery

Al-Futtaim Watches &Jewellery, part of the Al-Futtaim group is known for its wide variety of international brands to suit every taste and pocket, ensuring convenience to retail shoppers, wholesalers, and corporate clients. Al-Futtaim Watches &Jewellery includes renowned brands names such as Fossil, Esprit, Raymond Weil, Seiko, Kolber, Westar, Alba, Delma. Outlets are spread across the prime shopping malls, and numerous Duty Free channels in the GCC and the Sub–Continent.

The range of jewellery products includes a wide variety of pearls under the Minato brand name, plus precious stones set in 18 carat gold and certified loose diamonds from Europe.

About the Job:

We are looking for talented Retail Sales Representatives with strong customer service and sales skills who can provide an exceptional shopping experience within the brand. 

In this role, you will be responsible for providing excellent customer service, processing transactions quickly and accurately, advising customers, winning sales to meet targets, maintaining eye-catching effective displays within the store, taking pride in your store and maintaining it to a high standard, following operating procedures and providing customers with an enjoyable shopping experience.

Due to the nature of this role, only Chinese speakers would be considered.

About You:

To be considered for this exciting opportunity, you should have previous retail experience preferably in watches and jewelleries. You must be able to demonstrate strong customer service skills, excellent communication and negotiation skills ideally in multiple languages, familiarity with computer use, good presentation and excellent personal organisation, a passion for the retail industry, comfort with shifts and physical work, ability to work in a team, pride in achieving individual targets and flexibility and punctuality.

Note: you will be required to attach the following: 1. Resume/CV
 
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.