AF23364 - Senior Manager Corporate Communications | Group Marketing

Department: Services
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 21-Apr-2016

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.


Al-Futtaim Group Divisions include Al-Futtaim Travel, GMASCO, and shared services for IT, Finance and HR. Audit, Legal, Treasury and Investment Management are also managed at a Group level.

About the Position:

As part of the Group Marketing department based in Dubai the main objective of this role will be to deliver broad-based internal and external Corporate Communications encompassing the Al-Futtaim corporate identity brand guidelines, website and intranet, online and offline copywriting, editing and proofreading, along with planning and implementing the Corporate Communications strategy for multiple activities and projects across all business verticals. 

You will be accountable for the Corporate Communications activities of the group. Work as support / liaison in maintaining, editing and processing materials, coordinate work between the Corporate Communications team and the various management and marketing group functions, create strong, ongoing relationships with clients and colleagues, develop a thorough understanding of overall corporate and client’s individual business and respective operating industries

You must be able to present well thought through, logical and holistic communications solutions to support the Al-Futtaim corporate and client briefs, deliver effective communication on a wide range of deliverables such as; offline brochures and corporate literature, web-based content, newsletters, fact sheets and other documents, manage the Corporate Communications team to ensure client requests are dealt with promptly and that expectations are managed in terms of speed, delivery and quality of response, develop communication plans and deliverables for projects maintaining detailed meeting reports, briefs and minutes and understand and be able to articulate the role of digital media in communications planning.

You will be accountable for the end to end process of internal communications from brief, content, approval and delivery, ensure the development and execution of communication literature is consistent with the overall communication strategy, manage and update the Al-Futtaim credentials and familiarity with all Al-Futtaim companies and deliver an efficient and effective service with a distinct focus on quality and achieving objectives

This role will have 3 direct reports.

About You:

To be eligable for this role candidates must have a recognised Marketing qualification – either degree level or Chartered Institute of Marketing accreditation, combined with 8+ years experience at a senior level in a reputable organisation, 5 of which should be working in the GCC / MENA region. You must have experience managing a team. 

Excellent typing speed and above average silks in all Microsoft Office products are essential as is knowledge of HTML programming and website content management systems and working knowledge of Adobe Photoshop, InDesign and InCopy. Ability to concentrate and write long copy in a busy deadline orientated environment is a must. 

First hand knowledge of privately owned family businesses is desirable

Note: you will be required to attach the following: 1. Resume/CV
2. Passport-size photograph
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.