AF22961 - Business Solution Manager | Al Futtaim Group EIT | Dubai, UAE

Department: Enterprise IT
Country: United Arab Emirates
Location: Dubai | UAE
Closing Date: 21-Mar-2016

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.


Al-Futtaim Group Divisions include Al-Futtaim Travel, GMASCO, and shared services for IT, Finance and HR. Audit, Legal, Treasury and Investment Management are also managed at a Group level.

Enterprise IT

Al-Futtaim Enterprise IT provides support to the Al-Futtaim Group across all geographies. It manages the IT application and infrastructure across various lines of business including Automotive, Retail, Real Estate and Financial Services. The core components of EIT are Business Application Management, Infrastructure &Operations, Enterprise Architecture, Service Management, Information Security, IT Procurement and IT Governance.

About the Position:

We are currently looking to recruit a Business Solution Manager to join our Enterprise IT team based in our Dubai office.

Reporting to the General Manager, you will be responsible for acting as the key liaison between Real Estate and Engineering businesses and Enterprise IT. You will be required to lead the pipeline and demand management in terms of driving initiatives from ideation until approval and beyond, prepare management presentations, business case presentations, and periodic reports and will engage in discussions with both business and IT leadership to ensure initiatives fall in line with strategic goals and objectives.

The role works very closely with the Solution Design team, Solution Delivery team, Project Management Office and Procurement teams.

About You:

To be considered for this exciting opportunity, you must demonstrate the following:

  • Bachelor's Degree in Management, Computer Science, Information Systems or related field

  • 2-3  years of Real Estate and Engineering domain experience primarily around managing solutions and strategic initiatives

  • 2-3 years’ experience on managing demand for Tier 1 solutions (SAP, Salesforce etc)

  • 4-5 years’ experience in managing Business relationship for a corporate IT or IT consulting organization

  • Prior experience of working as solution architect or business process manager would be an advantage.

  • Understanding and knowledge of Real estate and Engineering systems and processes 

  • Project management Certification and Experience (PMP preferred)

Note: you will be required to attach the following: 1. Resume/CV
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.